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Project Management <br />The City of Santa Ana is committed to serving its population of 325,000 people with reliable and high - quality water and <br />sewer service, As part of this commitment, the City desires to select two consultants to provide engineering services on <br />an as-needed basis, We have thoroughly reviewed the RFP and have an understanding of what the City needs for the as- <br />needed consultant. The RBF team brings the following components as the selected as- needed consultant: <br />m Responsiveness; The workto be performed under the as- needed contract . can bevadable, by discipline, scope, <br />schedule, and budget. Some projects will require a concise proposal to be submitted, some projects will be <br />authorized to begin immediately. Nomatterthe size or duration of the contract, RBF is committed to providing <br />the highest level of responsiveness to the City. We will respond and submit onall proposal requests bythe time <br />specified by the City. We have assigned one primary point of contact for convenience: John Nagle (Project <br />Manager), and one alternate In the event John is not available: Tori Yokoyama (Task Manager), Please see our <br />Communication Plan belowfor more description on this. <br />► Resources: RBPs team Is comprised of water and sewer experts with a long history and demonstrated track <br />record of successful water and sewer pipeline designs, as well as design expertise . in other facilities such as <br />pump stations, wells, reservoirs, . and pressure reducing stations (described further in the project Team section). <br />In addition, RBF also has expert multi - disciplined staff typically needed for water resource projects, including all <br />in -house Irvine office staff to provide the required services described. above. The only service identified in the <br />RFP we do not provide to -house capabilities fords geotechnical services. RBF brings the resources of over 200 <br />staff located in our Irvine office, just minutes away from the City. RBF's management team will provide the City <br />with direct access to this resource of experts who also have in -depth knowledge of local issues and <br />requirements unique to Orange County, This also relates to our ability to be responsive to the City, with all in- <br />house team members, there is no lost: time to coordinate a subconsultant, or set up a contract, we will simply <br />have an Internal kick-off meeting, and: get started right away. <br />► QA/C(C: It is not the City's job to ensure the work of their as- needed consultant is accurate, complete, and free <br />of errors and omissions. Otherwise, the consultant is only adding to the workload of City staff. RBF is <br />committed to providing the City with high quality designs and services to ensure the City's customers are being <br />provided the highest quality service, and City staff isn't spending valuable time checking their consultants <br />work. with our expansive . staff resources, and WGIC program (described further below), the deliverables will <br />meet the highest of City expectations. <br />MANAGEMENT APPROACH <br />The specific scope of work, schedule and deliverables will depend on the particular project identified by <br />the City.: Once a project is identified, we see the development of the scope of work and project <br />schedule as a collaborative effort between our Project Manager and the City. If desired; RBF can work <br />with City staff to help Identify and prioritize system Improvements that will help to meet key <br />objectives. RBF also has the capability of performing condition assessments, hydraulic modeling and <br />analysis, and other preliminary studies that might be necessary to help identify and define <br />improvement projects, <br />in our experience, preparing a comprehensive scope of work that clearly identifies the various project tasks and the <br />deliverables expected from those tasks, along with the responsibilities for each deliverable, is a critical first step in the <br />task order execution process. Development and management of a comprehensive scope of work minimizes the chances <br />of miscommunication or misdirection among all project team members. <br />Prior to the submittal of a proposal for the Task Order, . RBF's Project Manager will evaluate the project, technical subject <br />matter, staff experience needs, project schedule and staff requirements to meet the project schedule, He will then meet <br />with staff members who have the appropriate specialty expertise to review the project requirements and delivery <br />is <br />