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Exhibit A <br />REQUEST FOR PROPOSAL <br />SCOPE OF WORK <br />The City of Santa Ana is seeking proposals from qualified firms for Downtown Santa Ana General <br />Maintenance Services. The annual contract budget is for a maximum of $25,000.00 and will operate on a <br />call -out basis. Work locations shall include City -owned right of way and buildings in the general Downtown <br />Santa Ana area and at six (6) City owned surface parking lots within two (2) miles of the Downtown area. <br />As determined necessary by the City, General Maintenance Services may include installation, repair and /or <br />maintenance services of the following items, but are not limited to: <br />• Bollards <br />• Concrete Work <br />• Irrigation Plumbing <br />• Metal Tree Grates <br />• Street Furniture (iron trash receptacles, <br />bicycle racks) <br />• Welding <br />• Building Maintenance <br />• Electrical — Miscellaneous <br />• Metal Directory Signs <br />• Planters <br />benches, • Surface Parking Lots — Six (6) <br />• Bi- monthly Routine Inspection of Downtown /Lots <br />All installation, repair and /or maintenance shall conform to Standard Specifications for Public Works <br />Construction (SSPWC) or as determined acceptable by the City. <br />*See Typical Maintenance Repair Items <br />MINIMUM REQUIREMENTS <br />Contractor minimum qualification criteria include, but are not limited, to the following: <br />Vendor(s) shall be in the business of providing fulltime general contractor maintenance services for <br />municipalities, commercial properties or similar for at least three (3) years; <br />Shall possess all permits, City and State licenses and credentials required for a General Contractor <br />(CSLB - B Contractor License required) to perform general maintenance services; <br />Shall furnish the necessary personnel, equipment, cleaning materials and supplies necessary for <br />maintenance and repairs. <br />I. CONTRACTOR'S RESPONSIBILITIES <br />A. Work Assignments <br />1. The Contractor shall receive work orders from the City Downtown Liaison (CDL) or designee via <br />phone, electronic mail or facsimile. <br />2. Upon receipt of a work order, the Contractor shall inspect the location and determine the method of <br />service. <br />3. The Contractor shall contact the CPL or designee within twenty -four (24) hours of issuance <br />of work orders to schedule the work. In the event that a work order cannot be initiated within <br />twenty -four (24) hours due to inclement weather or any other reason, the Contractor shall notify the <br />CPL or designee as soon as possible in order to reschedule the work. <br />4. The CPL may designate sites as needing an emergency response dependant on the severity of the <br />issue. An emergency work order will be issued immediately. Emergency response sites will have <br />first priority. <br />25B -9 <br />