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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />SEPTEMBER 16, 2014 <br />TITLE: <br />CONTRACT AWARD TO <br />CULVER- NEWLIN FOR <br />OFFICE FURNITURE <br />(SPEC. NO. 14 -057) <br />Lr <br />CITY MAN <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />:••c• <br />❑ As Recommended <br />❑ As Amended <br />❑ Ordinance on 18'Reading <br />❑ Ordinance on 2ndReading <br />❑ Implementing Resolution <br />❑ Set Public Hearing For <br />CONTINUED TO <br />FILE NUMBER <br />Award a contract to Culver - Newlin, using the Hawthorne School District's contract with Culver - <br />Newlin for the purchase of office furniture in an amount not to exceed $90,000, subject to non - <br />substantive changes approved by the City Manager and City Attorney. <br />DISCUSSION <br />In accordance with the City's Strategic Plan Goal No. 7, Objective No. 1 (Establish a culture of <br />customer service and community engagement as the organizations' primary focus), staff <br />recommends further enhancements to customer service delivery through increased operational <br />efficiencies, and by providing additional security for patrons and employees. Staff implemented a <br />series of initial customer service improvements in City Hall earlier this year. The improvements <br />included relocating the Housing Division operations to the first floor to provide all customer <br />related operations to the ground floor of City Hall. The relocation provided the community with <br />more immediate access to Housing services and allowed for more enhanced security to all floors <br />of City Hall. <br />As departments seek more efficiencies and better utilization of office space, it has become <br />apparent that the continued use of some existing furniture may not be conducive to current <br />ergonomic standards or the furniture may have exceeded its useful life. The vast majority of <br />furniture identified includes workstations, conference tables and chairs that have been in use for <br />over 20 years. To provide for a more effective environment, staff recommends the replacement of <br />this office furniture. In addition, to facilitate more efficient City -wide employee recruitments, the <br />Personnel Services Agency has requested additional office furniture to accommodate two new <br />dual purpose interview /testing rooms, and a new training room. The Parks, Recreation, and <br />Community Services Agency is considering providing bookcases and tables to meet the needs of <br />its various programs at the Corbin Center. Finally, the Finance and Management Services <br />Agency is evaluating the consolidation of all its services to the second floor. This move will <br />2213-1 <br />