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25zKK - AGMT - VOICE RESPONSE SYS
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10/21/2014
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25zKK - AGMT - VOICE RESPONSE SYS
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Last modified
10/16/2014 5:26:37 PM
Creation date
10/16/2014 4:51:44 PM
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Template:
City Clerk
Doc Type
Agenda Packet
Agency
Finance & Management Services
Item #
25KK
Date
10/21/2014
Destruction Year
2019
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Exhibit A <br />SCOPE OF WORK <br />Municipal Utilities <br />Included Functionality <br />• Current Balance Owed • <br />Partial Payment <br />• Last Billing Date and Amount (Up to last 6) • <br />Credit Card Payment <br />• Next Billing Date • <br />ACH Payment <br />• Last Payment Date and Amount (Up to T <br />last 6( <br />Language Add -On (Spanish) <br />$5,250 <br />Language Add -on (Vietnamese) <br />$5,250 <br />Additional Project Services & Configuration <br />$15,500 <br />Ports Estimate & Server Sharing <br />$10,000T <br />Information Line Tools <br />$4,000T <br />Solution Design and Development <br />Included <br />Selectron Project Management <br />Included <br />On -Site Installation, Travel Expenses and Training <br />Included <br />System Documentation Included <br />'Each Application Pock enables funRlonollty across vo in g, channels. Howeveq [his functinnaliy must be enabled6V licensing the appropriate channels. We is the only Channel currently being <br />enabled. <br />' Allfunctionallty listed is contingent on the accessibility of the data and business loglefrm the application database via an API. This Includes access to email addresses for email specific <br />functionality services maybe requiredforalt emotive application database access or to enhance thefuncti oddy andbusiness rules ofaftedional component. <br />Licensi <br />Included Functionality: <br />Validate License <br />Renewal Timeframe & Due Date <br />Validate Discounts <br />Rabies Expiration <br />Language Add -On (spanlsh) <br />Language Add -on (Vietnamese) <br />Ports Estimate & Server Sharing <br />Additional Project Services & Configuration <br />Information Line Tools <br />Solution Design and Development <br />Selectron Project Management <br />On -Site Installation, Travel Expenses and Training <br />System Documentation Included <br />Credit Card Payment <br />ACH Payment <br />Partial Payments <br />$3,000 <br />$3,000 <br />$6,000T <br />$7,500 <br />$1,OOot <br />Included <br />Included <br />Included <br />Subtotal Investment far Dog q, ensmg . „ „ , „ , $44,500 <br />'Each AWfleation Pock enables functionality across various channels. However, this functionality must be enabled by licensing the appropriate channels. IVR is the only Channel currently belay <br />enabled. <br />z Allfunctionality listed is contingent on the accessibility ofth, data ouch..ness loglcfmm the application database via an API. This Includes access to email addressesfec small specific <br />functionality. Services may be requiredfar alternative application database access or to enhance the functionality and business rules ofa functional component. <br />25KK -19 <br />
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