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25zKK - AGMT - VOICE RESPONSE SYS
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10/21/2014
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25zKK - AGMT - VOICE RESPONSE SYS
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Last modified
10/16/2014 5:26:37 PM
Creation date
10/16/2014 4:51:44 PM
Metadata
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Template:
City Clerk
Doc Type
Agenda Packet
Agency
Finance & Management Services
Item #
25KK
Date
10/21/2014
Destruction Year
2019
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City Attorney <br />Included Functionality: <br />Information Line (Up to 10 Nodes /F4Qs <br />English) <br />Language Add -On (sponksh) <br />Language Add -on (Vietnamese) <br />Additional Project Services <br />Ports Estimate & Server Sharing <br />Information Line Tools <br />Solution Design and Development <br />Selection Project Management <br />On -Site Installation, Travel Expenses and Training <br />System Documentation Included <br />City Staff Transfers <br />$3,750 <br />$3,750 <br />$3,500 <br />$4,OOOT <br />$10,0OOT <br />Included <br />Included <br />Included <br />'Each Appl ication Pack enablesfunctiomlity 'crass various channels. However, thisfunctionallty must be enabled by licensing the appropriate channels. NR Is the only Channel currently held, <br />enabled. <br />s All functionality listed is eantingent on the Patesslblllty of the data and business logmhom the application database in an AP1. This Includes amess to email addressesforemail sped)+, <br />functionality. Servlcee may be requiredfor alternative application database access or to enhancethefunction'llty and business rules ofafunctional component. <br />Subtglal for lnbd6nd:lnteractive'Voice ftespvnse Solution ,_ , - - , s „wqy, u 4 .:., „ti., _ _$35QF06( <br />Relay Premise 0ut_hound `� <br />Outbound Premise Setup $8,000 <br />Utility Outbound Call Notification — Delinquency Notification $S,OOOT <br />Utility Outbound Call Notification — Shut -Off Notification $5,000T <br />Utility Outbound Call Ports $4,000T <br />25KK -20 <br />
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