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Information Technology Assessment <br />City of Santa Ana October 30, 2014 BAFO V2 <br />CSA T 1.2 Fill Out IT Inventory Spreadsheet <br />This task will entail appropriate IT City staff filling in the data into the <br />spreadsheet provided by ThirdWave. <br />Deliverable 1.1: Filled Out IT Inventory Spreadsheet <br />Task 1.3 City IT Staff Skills Assessment <br />Task 1.3.1 Provide Online IT Skills Survey <br />This task will entail producing an online survey to provide Full Time IT and <br />"Shadow" staff the opportunity to provide input on their skill sets. (Shadow <br />IT Staff are those that provide IT support but do not have a formal <br />classification to do so.) An online IT Skills Assessment Survey will be <br />provided to City staff using SurveyMonkeyTM. All staff currently spending <br />more than 20% of their time on IT related activities will be asked to <br />respond to the survey. The skills inventory will gather the following <br />information: <br />• Name <br />• Classification <br />• Departments, Division, Section (as applicable) <br />• Proficiency Areas (to be identified I finalized with the City's) Sample <br />proficiencies for could include the following: <br />• Infrastructure <br />• Hardware <br />• Software: <br />• Departmental <br />• Enterprise Applications <br />• E- Government <br />• Help Desk I Support <br />ThirdWave will work with the City's Project Manager and the Project <br />Steering Committee (if applicable) to modify and finalize the online skills <br />survey to ensure it is custom tailored to the City's environment. The task <br />will baseline the knowledge, skills, and abilities of existing IT staff to gauge <br />the ability of the IT organization's ability to sustain the IT Strategic Plan. <br />Assumptions: <br />1. A SurveyMonkeyTM link will be provided to the City's Project Manage, <br />for placing on the City's Intranet. <br />2. City Management will underscore the importance of filling out the <br />survey and will encourage IT staff to reply to the survey. <br />3. The online survey will collect data for a period of one (1) week. <br />Deliverable 1.3.1: Online IT Skills Survey <br />Proposal <br />02014 13 <br />ThirdWave 11400 W. Olympic Blvd. Suite 200 Los Angeles CA 90064 310.914.0186 V 310.312.9513 F <br />25G -14 <br />