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( t ` Information Technology Assessment <br />City of Santa Ana October 30, 2014 BAFO V2 <br />CSA T 2.1.1 City Review & Comment <br />This task will entail the management interviewees reviewing the draft <br />interview notes and providing comments / suggested revisions. Unless <br />otherwise agreed, the review and comments will be provided within the <br />turn- around time specified in the final Project Schedule, five (5) days. <br />Deliverable 2.1.1: City Comments <br />Task 2.1.2 Management Interview Summaries <br />This task will entail incorporating the City's comments to produce the final <br />management interviews summary deliverable. The findings in this <br />deliverable will be referenced in producing subsequent deliverables. <br />Deliverable 2.1.2: Management Interview Summaries <br />Task 2.2 <br />Task 2.2.1 <br />02014 <br />ThirdWave <br />Information Technology Focus Groups <br />Hold IT Focus Groups <br />This task will entail holding technical focus groups with <br />management and staff to gather data related specifically <br />with the broad spectrum of information systems used at <br />workshops will address the following: <br />1. Infrastructure Workshop <br />• Network Infrastructure <br />• Telecommunication Infrastructure <br />• Data Center(s) <br />appropriate IT <br />to challenges <br />the City. The <br />2. Hardware Workshop <br />• Servers: Application, database and web servers <br />• Computers: including current desktops, laptops, mobile devices, <br />operating systems. <br />• Peripherals <br />3. Software <br />• Department Software <br />• Enterprise Software <br />• E- Government Applications <br />• Hosted and Cloud -Based Applications and Services <br />4. Service Delivery Model Workshop <br />• IT Organizational Structure <br />• Staff resources and KSAs <br />• IT Service & Systems Outsourcing <br />• Disaster Recovery / Business Continuity <br />• Security <br />• Technical security <br />Proposal <br />16 <br />11400 W. Olympic Blvd. Suite 200 Los Angeles CA 90064 310.914.0186 V 310.312.9513 F <br />25G -17 <br />