25G - AGMT - IT ASSESSMENT - Laserfiche WebLink

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Information Technology Assessment City of Santa Ana October 30, 2014 BAFO V2 3. The City will provide large "sticky back" (2436) Post -Its or flip chart paper for the workshops. Deliverable 2.2.1: Hold Focus Groups CSA T 2.2.1 City Review & Comment This task will entail the City IT staff I management reviewing the draft deliverable and providing comments I suggested revisions. Deliverable 2.2.1: City Comments Task 2.2.2 IT Focus Groups Findings This task will entail incorporating the City's comments to produce the final Technology Focus Group summary of findings deliverable. The findings in this deliverable will be referenced and used to produce the IT Strategic Road Map. Deliverable 2.2.2: IT Focus Group Summary Task 2.3 Business Requirements Definition Task 2.3.1 Rapid Workflow® Workshops This task will entail working with the City to document the detailed requirements of mission critical business processes using ThirdWave's Patented Rapid Workflow® tool. ThirdWave will hold As -Is working sessions with the business process owners to identify detailed business, functional and technical requirements. The workshops will be facilitated to assess business processes I activities encompassing management, operational (internal and external service delivery) and Information Technology challenges facing the existing business process. The as -is working sessions will be held with appropriate staff and management that are knowledgeable and experienced, representing a cross section of the business processes being modeled. The agenda for the workflow sessions will include the following: NNW Rapid Work1loe has Patent Mark Registration No. 2,873,704 with the United States Patent and Trademark Office and is a registered trademark of ThirdWave Corporation in the United States and other countries. Proposal 18 ThlydWave 11400 W. Olympic Blvd. Suite 200 Los Angeles CA 90064 310.914.0186 V 310.312.9513 F 25G -19