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Information Technology Assessment <br />City of Santa Ana October 30, 2014 BAFO V2 <br />Task 2.2 <br />Business Requirements Definition ................... ............................... <br />Task 2.2.1 <br />Rapid Workflow® Workshops .................... ............................... <br />20,424 <br />Deliverable 2.2.1: (27) Business Reqs Workshops <br />Final IT Strategic Roadmap ........................ ............................... <br />Task 2.2.2 <br />Document Business Process Maps / Requirements ................ <br />16,020 <br />Deliverable 2.2.2: Draft Business Process Maps <br />Cost - Benefit Analysis ....................................... ............................... <br />Task 2.2.3 <br />Finalize Business Process Requirements ... ............................... <br />3,663 <br />11,065 <br />Deliverable 2.2.3: Business Process Requirements <br />Deliverable 3.2.1: Online Customer Service Survey <br />Task 2.3 <br />IT Service & Operations Assessment ................ ............................... <br />Cost - Benefit Analysis ................................ ............................... <br />Task 2.3.1 <br />Hold IT Focus Groups ................................. ............................... <br />6,408 <br />Deliverable 2.3.1: IT Staff Technology Sessions <br />IT Strategic Plan Implementation Roadmap ........................19,819 <br />Task 2.3.2 <br />IT Focus Groups Findings .......................... ................................ <br />4,597 <br />14,371 <br />Deliverable 2.3.2: IT Focus Group Findings <br />Deliverable 3.3.1: Draft ITSP Implementation Roadmap <br />Task2.4 IT Governance ....................................... ............................... <br />Task 2.4.1 Hold IT Governance Workshop ............... ............................... <br />Deliverable 2.2.1: Governance Workshops / Draft IT <br />Governance Framework <br />Task 2.4.2 Technology Governance Framework ...... ............................... <br />Deliverable 2.2.2: IT Governance Framework <br />Task 3 IT Strategic Plan Roadmap <br />Task 3.1 IT Strategic Roadmap ...... <br />Task 3. 1.1 <br />Draft IT Strategic Roadmap ............................. .........................19,068 <br />Deliverable 3.1.1: Draft IT Strategic Roadmap <br />Task 3.1.2 <br />Final IT Strategic Roadmap ........................ ............................... <br />5,448 <br />Deliverable 3.1.2: IT Strategic Roadmap <br />Task3.2 <br />Cost - Benefit Analysis ....................................... ............................... <br />Task 3.2.1 <br />Draft Cost - Benefit Analysis ..................... ............................... <br />11,065 <br />Deliverable 3.2.1: Online Customer Service Survey <br />Task 3.2.2 <br />Cost - Benefit Analysis ................................ ............................... <br />4,850 <br />Deliverable 3.2.2: Cost - Benefit Analysis <br />Task 3.3 <br />IT Strategic Plan Implementation Roadmap ........................19,819 <br />Task 3.3.1 <br />Draft ITSP Implementation Roadmap ....... ............................... <br />14,371 <br />Deliverable 3.3.1: Draft ITSP Implementation Roadmap <br />Task 33.2 <br />Final ITSP Implementation Roadmap ......... ............................... <br />5,448 <br />Deliverable 3.3.2: ITSP Implementation Roadmap <br />40,107 <br />11,005 <br />24,516 <br />15,915 <br />Task 3.4 ITSP Roadmap Executive Presentation ................. ............................ 7,850 <br />Task 3.4.1 Produce Executive ITSP Roadmap Presentation ....................... 4,646 <br />Deliverable 3.4.1: Executive Level ITSP Roadmap PowerPoint <br />Task 3.4.2 Provide Executive ITSP Roadmap Briefing . ............................... 3,204 <br />Deliverable 3.4.2: Executive Level ITSP Roadmap Briefing <br />TOTAL COST <br />68,100 <br />$ 155,829 <br />Proposal <br />02014 40 <br />ThirdWave 11400 W. Olympic Blvd. Suite 200 Los Angeles CA 90064 310.914.0186 V 310.312 9513 F <br />25G -30 <br />