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Req <br />Description <br />3 -1 <br />MDS Radio <br />Programming <br />Support <br />3— <br />Server Software <br />m <br />Maintenance <br />3 —n <br />APCSymmetro <br />ME. <br />4 —b <br />4 —c <br />VMwore <br />v5phere <br />Support <br />Water Resources Network Support Services) RFP # 14 -048 <br />Support XV Solutions Response <br />Y MDS Radios can receive and send transmission to SCADA PLCS. The SCADA <br />servers need to be connected to the some Ethernet network where the MDS <br />Radio is dropping network packets; so that the SCADA server can process the <br />packets received and also send out changes to PLCs. XV Solutions is <br />experienced with networking requirements for MDS Radios and verifying <br />that they are working properly forSCADA operations <br />Y XV Solutions has experience in managing and applying patches via several <br />methods: (1) Command line updates for Linux distributions. (2) Manually <br />deploying Windows Updates via the Desktop. (3) Remote software <br />deployment using tools such as SSCM or Desktop Authority. <br />Y The APCSymmetro is a modular, redundant, backup bottery for enterprise <br />servers. It has multiple controller cords so that if one fails the other takes <br />over and multiple battery modules that allows for redundancy and capacity <br />expansion. We ore familiar with monitoring the APCSymmetro type <br />systems, configuring emall alerts that report the status and health of the <br />battery and its modules, capacity sizing, and dealing with Schnieder Electric, <br />the APC Symmetry vendor. In 2013, XV Solutions managed the replacement <br />and upgrade of the APC Symmetrafor the City of Santa Ana, Water <br />Production Server Room. The replacement and upgrade was executed on <br />time and without onv:Issaes. <br />Y Yes, XV Solutions has experience deploying VMWare v5phere. The v5phere <br />platform can be optimized for performance using various methods, <br />including: setting up the RAID configuration and swap partitions for the <br />VMWare servers, so that each server using its own LUN; ensuring that the <br />CPU capacity is properly partitioned per VMWare server; allocating enough <br />memory for each virtual server, and following other best practices and <br />techniques for virtualization environments. XV Solutions has experience <br />catrinn un rmmniete vSohere environments. <br />NASSCO Sewer <br />Y XV Solutions is familiar with the NASSCO sewer rating system. CCTV sewer <br />Rating System <br />reports are usually accompanied by a small Microsoft Access Database file <br />Programming <br />that contains the NASSCO ratings for the pipe. XV Solutions has completed a <br />Support <br />project for the City of Santa Ana, Water Department where we <br />programmatically extract the NASSCO ratings from the Access Database and <br />aggregate them into a Microsoft SQL Server. The SQL Server database is <br />then accessed via a custom -built application that allows Water Department <br />employees to query CCTV reports by NASSCO rating and identify the sewer <br />pipe segments that need the most attention. <br />ICU Ticket <br />Y The ICU Tickets system Is a client side software application that received USA <br />Troubleshooting <br />DigAlert notifications. The ICU software is an aging 32 -bit Microsoft <br />Windows Application. It allows the printing of the tickets and storing of <br />tickets for future use, reference, and for retention compliance. XV Solutions <br />is familiar with this software. In March 2014, XV Solutions migrated the ICU <br />Tickets software for the City of Santa Ana from an old Windows XP <br />workstation to a new Windows 732 -bit workstation <br />XV SOLUTIONS <br />> Page G <br />5K -27 <br />