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SCOPE OF SERVICES <br />2014 WQCCR <br />t <br />Overview: The City of Santa Ana, Water Resources Division, as with all private and municipal water <br />districts, is required byfedaral and state agencies to produce and distribute an annual "Water <br />Quality Consumer Confidence Report" (WQCCR) by July 1 each year to Inform residents about the <br />source and quality of their drinking water. This mandate was established by Congress in 1996 and <br />expanded the terms of content and format for annual water quality roports that California water <br />systems began distributing in 1990. The WQCCR Includes Info rmatlon on water sources, drinking <br />water regulations, monitoring requirements, levels of any detected contaminants, and additional <br />educational information. The WQCCR Is designed to help consumers make Informed choices that <br />affect their health, educate consumers about the challenges of delivering safe drinking water, and <br />highlight the Importance of conserving and protecting this valuable resource. <br />oPtfi'e'pa'st B yeaFs; Straightlln— e'ComhruhiMerls li`a5 cvorited°r ff the C1ty'£d orb'd'iYc °erthln mv'a "p"� �� " w" I -,, � N^ <br />report and has helped the Cityfulfill this mandate, For the first time in 2012, the City was able to <br />"go green." and meet its requirements with a paperless alternative. Straightline Communications <br />designed, produced and launched avww.SantaAnaCCR ore, making available the 2012 CCR online as <br />well as electronically. Straightline Coin murdeadons also assisted the City in meeting its notification <br />requirements and "good faith" efforts to ensure water customers and all other consumers of Santa <br />Ana water are Informed about the WQCCR, Its expected date of release, and how they can obtain a <br />copy of the report. These special communications have included announcements on water bills and <br />in other City newsletters, bill stuffers, bus shelter ads /posters, and press releases. <br />Page 13 r <br />25E -11 <br />