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Pilot Homeless Property Storage Check -in Center <br />And Enhanced Public Restrooms Services <br />December 16, 2014 <br />Page 2 <br />condition. This policy complies with State and City laws whereby lost or abandoned property is <br />stored for 90 days. Due to the significant and visible blight in the Civic Center, the policy is <br />routinely enforced in the area. However, staffing and storage limitations are continuous <br />challenges. <br />Due to the need to improve conditions in the Civic Center, staff was directed to evaluate and <br />develop a proposal for a pilot property storage check -in center. Similar projects have been <br />implemented in other cities and have been reported to effectively reduce blight by providing the <br />homeless safe and secure storage of important belongings. In addition, the check -in centers <br />allow homeless individuals improved opportunity to seek employment; attend medical <br />appointments, job interviews, and job or educational training; and connect to existing services <br />and housing programs. <br />Staff recommends Mercy House as the operator of the pilot check -in center as they currently <br />operate the City's homeless emergency shelter and have proven experience and ability to <br />operate similar programs for other local municipalities, including the City of Anaheim and the City <br />of Ontario. The pilot project agreement will require Mercy House to meet the following minimum <br />requirements: <br />• Operate and manage access to three customized commercial storage units (approximately <br />45' x 8' x 8') at a designated location. Storage facility will provide storage for approximately <br />225 homeless individuals. <br />• The program will operate two shifts daily, seven days a week from 6:00 am to 8:00 am and <br />4:00 pm to 6:00 pm. <br />• Electrical outlets for charging cell phones and other small electronic devices will be provided. <br />• Development and implementation of appropriate program policies and procedures for the <br />collection, storage, retrieval and disposal of personal property. <br />• On -site program staff members will provide emergency case management, resource referral <br />services, and assistance with basic needs such as government identification and bus passes. <br />• Coordination of food distribution by volunteers, charity groups and other organizations. <br />• 20 hours of additional targeted outreach and assistance to the transient and homeless <br />population in the vicinity. <br />• Performance measures to evaluate program effectiveness including data collection of the <br />number of clients served, outreach contracts, client referrals, and individuals /families placed <br />in other housing opportunities. <br />Mercy House will be responsible for supplying all materials and equipment required to establish <br />the pilot program. All materials and equipment shall be adequately maintained and will be the <br />property of the City of Santa Ana should the program terminate or the operator change. Mercy <br />House will be compensated up to $190,500 for a period of twelve months which includes an <br />estimated budget of $54,500 for start-up costs, and up to $136,000 for an additional twelve <br />months should the agreement be extended by the City Manager. <br />As the pilot project is intended to serve thgg��CC�iv,,!I',,c enter area, which is managed by the Civic <br />Center Authority via a Joint Powers Agree�A4Tit.(4 ) between the City of Santa Ana and the <br />