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Information Technology Assessment <br />City of Santa Ana October 30, 2014 BAFO V2 <br />SSA T 2A x1 City Revtew & Gofnment .. ,. ,. , <br />This task will entail the management interviewees reviewing the draft <br />interview notes and providing comments / suggested revisions. Unless <br />otherwise agreed, the review and comments will be provided within the <br />turn -around time specified in the final Project Schedule, five (5) days. <br />Deliverable 2.1.1: City Comments <br />Task 2.1.2 Management Interview Summaries <br />This task will entail incorporating the City's comments to produce the final <br />management interviews summary deliverable. The findings in this <br />deliverable will be referenced in producing subsequent deliverables. <br />Deliverable 2.1.2: Management Interview Summaries <br />Task 2.2 ' Information Technology' Focus, G <br />roups <br />Task 2.2.1 Hold IT Focus Groups <br />This task will entail holding technical focus groups with appropriate IT <br />management and staff to gather data related specifically to challenges <br />with the broad spectrum of information systems used at the City. The <br />workshops will address the following: <br />Infrastructure Workshop <br />• Network Infrastructure <br />• Telecommunication Infrastructure <br />• Data Center(s) <br />2. Hardware Workshop <br />9. Servers: Application, database and web servers <br />M Computers: including current desktops, laptops, mobile devices, <br />operating systems. <br />• Peripherals <br />1 Software <br />• Department Software <br />• Enterprise Software <br />• E -Government Applications <br />• Hosted and Cloud -Based Applications and Services <br />4. Service Delivery Model Workshop <br />• IT Organizational Structure <br />• Staff resources and KSAs <br />• IT Service & Systems Outsourcing <br />• Disaster Recovery / Business Continuity <br />• Security <br />• Technical security <br />Proposal <br />0 2014 16 <br />�. <br />Thr <br />irdwave 11400 W. Olympic Blvd. Suite 200 Los Angeles CA 90064 310.914.0186 V 310,312.95f3 F <br />