WORKSTUDY-A_SANTA ANA PD - STRATEGIC PATROL STAFFING PLAN - FINAL REPORT

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SECTION II: STRATEGIC STAFFING PLAN -PATROL OFFICERPOSITIONS Since concurrent validity was established in the development of the base MAPP, this section of the report focuses on building a strategic staffing plan for SAPD patrol and the predictive validity of the MAPP. Predictive validity addresses the ability of the MAPP to accurately determine the results that will occur in the future when additional patrol officers are added in SAPD. As discussed below, the focus of the strategic staffing plan is on increasing the immediate availability of officers to respond to Priority 1 calls for service, decreasing response times, and increasing self- initiated and administrative time since current deficiencies in all these areas were identified by the research team. So the question then becomes, how do the SAPD command staff know that the projected increases in immediate availability and self-initiated time and decreases in response time will occur if the additional patrol personnel are added as recommended in this section? The answer is simple; since the base MAPP demonstrated the concurrent validity of the MAPP as a mathematical replication of the current conditions within SAPD patrol, the MAPP can accurately determine future patrol staffing needs by modifying the variables utilized in the base MAPP. Any of the values in the base MAPP can be modified and the patrol staffing needs to meet the new performance objective accurately determined. Therefore, the predictive validity of the MAPP can be established and the SAPD command staff can have confidence that the increases in patrol staffing will result in the intended benefits (i.e., increased immediate availability and self-initiated time and decreased response time). BUILDING THE STRATEGIC STAFFING PLAN FOR PATROL As illustrated in Table 9, SAPD patrol staffing increases are necessary to decrease response times to calls for service, increase the immediate availability factor, and increase self-initiated and administrative time for patrol officers. In order to improve the current level of patrol service provided to Santa Ana citizens, the changes made to the base MAPP are discussed in this section. The rows highlighted in green in Table 9 reflect the variables that were changed from the base MAPP to build the strategic staffing plan for patrol. All values used in the development of the base MAPP fit within the expected norms established by the research team in prior staffing studies with the exception of six variables (these variables are highlighted in green in Table 9): 1)Self-initiated time in minutes per hour per officer; 2)Administrative time in minutes per hour per officer; 3)Response time goal for Priority 1 calls for service; 4)Response time goal for Priority 2 calls for service; 5)Response time goal for Priority 3 calls for service; and, ЊЏ