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Response times to Priority 1 calls are measured from the time an officer is dispatched to the call <br />for service to arrival at the scene. Data obtained from SAPD indicate that the average response <br />time to Priority 1 calls for service by patrol district ranges from a low of 6.78 minutes to a high of <br />7.43 minutes in 2013. The response times to Priority 1 calls are too high in comparison to the <br />experience of the research team with other agencies and with national norms. As previously <br />mentioned, Priority 1 calls for service are the most serious calls received by SAPD and commonly <br />involve crimes in-progress and incidents that put citizens in imminent danger where rapid response <br />matters. These incidents are critical, where minutes, and even seconds, can have a major impact <br />The strategic staffing plan for patrol that is described later in this <br />on the outcome of the incident. <br />report will focus significantly on decreasing the response time to Priority 1 calls for service in the <br />future <br />. <br />Critical Issue #3: Insufficient Self-Initiated Time <br />One of the core responsibilities of patrol officers is to conduct proactive, self-initiated activities. <br />community policing and problem solving activities, stopping suspicious individuals, making <br />traffic stops, among others. As discussed in a later section of this report, SAPD patrol officers <br />spent slightly less than 8% of each shift on self-initiated activities in 2013. The amount of time <br />SAPD patrol officers spend on self-initiated activities is very low in comparison to the experience <br />of the research team while researching other agencies and in comparison to national norms. The <br />long-established national standard is 33% of each shift should be allocated for self-initiated <br />activities which is over 4 times more than the activities currently performed by SAPD patrol <br />The strategic patrol staffing plan that is built in the next section of this report will <br />officers. <br />increase the amount of time patrol officers have for self-initiated activities <br />. <br />The critical issues discussed provide evidence that the SAPD Patrol Division is stressed due to <br />insufficient staffing. When patrol is not sufficiently staffed, Priority 1 calls for service are held in <br />dispatch because of a lack of availability of officers to immediately send to the call, response times <br />become excessive and self-initiated activities are minimal which are all currently occurring in <br />SAPD. <br /> <br />MODELING PATROL STAFFING NEEDS <br />The primary issue addressed in this report focuses on the question: How many sworn police <br />officers should be assigned to patrol in the Santa Ana Police Department (SAPD) through fiscal <br />year 2019-20? <br />The methodology employed to answer the above question was the use of the Model for the <br />Allocation of Patrol Personnel (MAPP). MAPP is a validated allocation model created by the <br />author and has been successfully used in other cities and jurisdictions to accurately project the <br />Ѝ <br /> <br /> <br />