Laserfiche WebLink
MANAGEMENT PLAN <br />Property Name: Vista del Rio <br />Owners: Vista del Rio Housing Partners LP <br />Property Location: 1600 W. Memory Lane, Santa Ana, CA 92706 <br />Table of Contents <br />Project Description <br />Statement of Owners Goals and Responsibilities <br />Statement of Agent's Management Policy <br />L Management <br />A. Terms with Management Agent <br />B. Role and Responsibility of Management Agent <br />C. Expiration or Termination <br />D. Personnel Policy and Staffing Arrangements <br />E. Accounting Records <br />F. Procurement of Contracts <br />G. Insurance <br />7 <br />7 <br />10 <br />14 <br />14 <br />IL Occupancy 14 <br />A. Sustaining Occupancy (tenant selection, outreach, marketing, lease -up) 14 <br />- Tenant Selection Plan (pages 17 -26) 17 <br />B. Determining Tenant Eligibility and Annual Certifications 27 <br />C. Tenant Orientation, Community Building and Tenant Engagement 28 <br />III. Operations <br />A. Rent Collection Policies and Procedures <br />B. Eviction Policy and Eviction Prevention <br />C. Confidentiality <br />D. Communication between Property Management and Services <br />E. Utility Rate Assistance Programs <br />F. Reasonable Accommodations & Modification Requests <br />G. Incident Reports <br />H. Security <br />N. Green Operations and Maintenance <br />A. On -Going Maintenance <br />B. Preventive Maintenance <br />C. General Repairs <br />D. Emergency Repairs & Graffiti <br />E. Schedule of Useful Life and Replacement Needs <br />F. Recycling <br />Exhibit H - 1 - <br />32 <br />32 <br />32 <br />35 <br />36 <br />37 <br />38 <br />38 <br />38 <br />39 <br />40 <br />40 <br />40 <br />41 <br />41 <br />41 <br />