VISTA DEL RIO PARTNERS, L.P. - Laserfiche WebLink

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MANAGEMENTPLAN Property Name: Vista del Rio Property Location: 1600 W. Memory Lane, Santa Ana, CA 92706 This Management Plan is developed and effective as of November 1, 2011 for Vista del Rio in Santa Ana, California. Project Description Vista del Rio is a 41 unit multi - family housing complex located in the City of Santa Ana, California. The target population is very low income, physically or developmentally disabled adults earning less than or equal to 30 -50% AMI. In eight (8) units, the rents will be subsidized by the Housing Authority of the City of Santa Ana through the Section 8 program. Tenants in subsidized units will pay 30% of their gross household income as rent. The households in the remaining units will pay 30 -50% AMI rents. The property will feature a furnished community room, office spaces for property management and social services staff, laundry facilities, additional storage space for each unit and outdoor common area. Units will be furnished with internet and cable access. The owner is a limited partnership with A Community of Friends (ACOF) as Managing General Partner, Foundation for Affordable Housing (FFAH) as Administrative General Partner, Goodwill Industries of Orange County (Goodwill) as Special Limited Partner, AMCAL Multi - family as Special Limited Partner, and Enterprise Community Investment Inc. as Limited Partner. ACOF is also the developer of the project and as the Managing General Partner will oversee the third party property management company. Goodwill will provide services to tenants in the building. Statement of Owner's Goals and Management Philosophy As the managing general partner, ACOF will provide asset management services to Vista del Rio Housing Partners L.P. and Goodwill will serve as service provider. ACOF will hire John Stewart Company, a third party property management company, who will operate and maintain the Property. JSCO will work hand -in -hand with ACOF's Asset Management Department to coordinate the intake /lease -up, preparation of monthly reports, rent collection, the processing of evictions and prepare income certifications and lender reports. ACOF's Asset Management staff and Residential Services Supervisor will visit Vista del Rio at least twice a month to meet with the site staff. Regular meetings and site visits will prevent the escalating of tenant issues and will allow for expeditious resolution of existing problems. ACOF also conducts bi- monthly staff trainings that involve asset management, property management and residential services staff. These trainings are focused on inculcating ACOF's mission and operational philosophy, team building, skills improvement, bi- departmental (residential services and property management) collaboration, and specific workshops aimed at improving service provision to the people with special needs that ACOF serves. These trainings are also an opportunity for corporate staff to hear what works and Exhibit H - 2 -