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then the Property Manager shall confer with the Agent to determine whether rent will be accepted. If rent is accepted, the tenant will be required to pay with a money order or cashier's check only. If it is determined that the tenant is chronically late or has a serious nonpayment problem, then the Agent has the option of foregoing the rent and continuing with the eviction if the deadline specified in the Ten (10) Day Notice has already elapsed. C. Confidentiality Owner has a legal obligation to protect all confidential information in its possession, especially data and information concerning identity, health, criminal, and welfare recipient records of tenants and applicants. Owner and its contractors which include the property management company and service providers understand that they must protect the confidentiality of such data and information. Consequently, Owner staff and its contractors must sign a Confidentiality Agreement as a condition of providing services at Vista del Rio. The Confidentiality Agreement requires Owner, its staff and its contractors to agree that they will not divulge to unauthorized person any data or information obtained while performing work at Vista del Rio. Any staff who may have access to tenant records and medical history must sign this document, confirming that all records will be housed in a secure and confidential manner and that all information concerning any tenant or applicant is privileged and may not be shared with any unauthorized individual without the expressed written consent of the tenant or applicant. However, all staff will be trained to understand that there are exceptions to confidentiality: (1) if there is reasonable suspicion of abuse to children or elderly persons, (2) if there is a disclosure of a serious intent to inflict harm upon oneself or another individual, (3) if a law enforcement agency seeks information related to a criminal investigation or terrorist activity, and (4) for income verification and eligibility determination purposes. Notwithstanding, all tenants and applicants of Vista del Rio will be required to sign a release authorizing Owner, Agent, and supportive services partners to obtain and share pertinent information with regulatory agencies, lenders, and funders that govern the management of Vista del Rio. Owner and its contractors agree to report any and all violations of this agreement by contractor and its staff and /or by any other person whom Owner and its contractors become aware. Owner and its contractors acknowledge that violation of this agreement may cause termination of employment and/or contract, and lead to civil and/or criminal action as Owner shall seek all possible legal redress. To further ensure confidentiality, the Agent and its staff shall not have access to personally identifiable health information of tenants and applicants of Vista del Rio. Certification of applicant and tenant disability status is submitted to property management staff in a sealed envelope during the application process for delivery Exhibit H - 35 -