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Regional Program Manager and must contain specific and compelling justifications as <br />to why an extension is required. States are advised to coordinate with the Regional <br />Program Manager as needed, when preparing an extension request. All extension <br />requests must address the following: <br />1) Grant Program, Fiscal Year, and award number; <br />2) Reason for delay — this must include details of the legal, policy, or operational <br />challenges being experienced that prevent the final outlay of awarded funds <br />by the applicable deadline; <br />3) Current status of the activity /activities; <br />4) Approved period of performance termination date and new project completion <br />date; <br />5) Amount of funds drawn down to date; <br />6) Remaining available funds, both Federal and cost match; <br />7) Budget outlining how remaining Federal and non - Federal funds will be <br />expended; <br />8) Plan for completion including milestones and timeframes for achieving each <br />milestone and the position/person responsible for implementing the plan for <br />completion; and <br />9) Certification that the activity /activities will be completed within the extended <br />period of performance without any modification to the original Statement of <br />Work approved by FEMA. <br />Awardees must submit all extension requests to DHS /FEMA for review and approval <br />no later than 120 days prior to the end of the period of performance. <br />"Vii. DHS /FEMA Contact information <br />�. For Financial, Programmatic, or Administrative QVIestions Pre- <br />Award and Post Award <br />1. Centralized Services and Information Desk (CSID) <br />The Centralized Services Information Desk (CSID) is a non - emergency <br />comprehensive management and information resource developed by DHS for <br />grants stakeholders. CSID provides general information on all FEMA grant <br />programs and maintains a comprehensive database containing key personnel <br />contact information at the Federal, State, and local levels. When necessary, <br />grantees will be directed to a Federal point of contact who can answer specific <br />programmatic questions or concerns. CSID can be reached by phone at (800) <br />368 -6498 or by e -mail at ASICCsid(7ferna.€ ov , Monday through Friday, 8:00 <br />a.m. — 5:30 p.m. EST. <br />ii. CPD Grant Operations Division <br />GPD's Grant Operations Division Business Office provides financial support and <br />technical assistance. Additional guidance and information can be obtained by <br />18 <br />FY 2014 EMPG Program <br />55A -27 <br />