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I. Plan — the retirement plan designated in the recitals above m. Plan Account — an unallocated Plan account that may be used for Plan purposes as set forth in the Plan document and as instructed by Plan Sponsor, which may include payment of the Recordkeeping and Communication Fee. Assets in the Plan Account will be invested in a single investment option as selected by Plan Sponsor n. Plan Sponsor — the City of Santa Ana, the contracting party named in the recitals above o. PSC — the Plan Service Center, Great - West's current Plan Sponsor website p. QDRO — a Qualified Domestic Relations Order, or legal court that divides ownership of a Participant's retirement account to allocate certain assets from the Participant's account to the Participant's former spouse or nonparticipant in the form of an alternate payee account or distribution q. Recordkeeping and Communication Fee — the basic annual recordkeeping and communication fee payable to Great -West under this Agreement, as described below r. Revenue — the fees Great -West and /or one or more of its affiliates or subsidiaries receives and /or collects from mutual fund families and other investment providers, including other Great -West affiliates, for providing certain administrative or other services s. Trustee — the named trustee in a certain trustee agreement between Plan Sponsor and said trustee as it relates to the Plan II. BASIC RECORDKEEPING SERVICES A. Participant Account Establishment Great -West will establish on its recordkeeping system Participant and related data that includes, but is not limited to, Participant indicative data (e.g., name, address, birth date). Great -West will provide assistance to Plan Sponsor as necessary to coordinate the establishment of Participant contribution processing on its recordkeeping system. B. Participant Account Information A Participant account consists of: 1. The following Participant indicative data, when received by Great -West in good order: a) Name b) Gender c) Social Security Number d) Mailing address e) Telephone number f) Date of birth g) Beneficiary information 2. Current Participant investment allocations in the Authorized Investment Options 3. Current Participant account balances in each Authorized Investment Option. C. Investment Options 1. Authorized Investment Options Plan Sponsor is responsible for the selection of all Authorized Investment Options made available under the Plan, based on Plan Sponsor's independent evaluation, or that of its registered investment advisor, consultant, broker or other agent, as applicable. Plan Sponsor may replace the Authorized Investment Options at any time without charge to Plan Sponsor or participants. Great -West agrees that Plan Sponsor may authorize fee and non -fee funds. Sixty days' advance written notice shall be required for either party to terminate or add an investment option. Great -West will cooperate with Plan Sponsor to terminate existing investment options or add new investment options, and Great -West will assist Plan Sponsor in appropriately notifying Participants of any changes via Participant quarterly statements. In extraordinary situations where notices must be sent prior to the next quarterly statements, such changes will be made as soon as practicable, as agreed upon by the parties. 2. Designated Investment Option Plan Sponsor shall select a Designated Investment Option to receive all Participant contributions, transfers and direct rollovers, and other amounts with respect to a Participant, that are received without complete allocation City of Santa Ana Services Agreement 401(a) 02 -0215 Page 6