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REQUEST FOR <br />COUNCIL ACTION <br />CITY COUNCIL MEETING DATE: <br />APRIL 21, 2015 <br />TITLE: <br />AMENDMENT TO AGREEMENT WITH <br />SIGNATURE TECHNOLOGY GROUP, <br />INC. FOR DATA CENTER <br />MAINTENANCE & SUPPORT <br />SERVICES <br />(STRATEGIC PLAN NO. 6, 1) <br />LCITY MANAGER <br />RECOMMENDED ACTION <br />CLERK OF COUNCIL USE ONLY: <br />9-•.0 -l. <br />❑ As Recommended <br />❑ <br />As Amended <br />❑ <br />Ordinance on 18' Reading <br />❑ <br />Ordinance on 2nd Reading <br />❑ <br />Implementing Resolution <br />❑ <br />Set Public Hearing For <br />CONTINUED TO <br />FILE NUMBER <br />Authorize the City Manager and Clerk of the Council to execute the attached amendment to the <br />agreement with Signature Technology Group, Inc. (STG), subject to non - substantive changes <br />approved by the City Manager and City Attorney, to exercise an option for the first one -year <br />extension to the existing agreement dated April 16, 2012 for an amount not to exceed $75,000 <br />per year to provide maintenance and support services and related equipment for the City and <br />Police data centers. <br />DISCUSSION <br />System maintenance and support services for the City Data Center and the Police Data Center <br />are necessary in order to provide repair maintenance and support on server class computers, <br />tape libraries, storage devices and other related equipment. The server computer equipment in <br />the Santa Ana Police Department Data Center runs all Police Department computerized systems <br />including: computer aided dispatch, records management, jail management, crime scene <br />investigation, special analysis, etc. The City Data Center hosts the City's financial management <br />system, payroll system, utility billing system, business tax system, Santa Ana Property <br />Information (SAPIN) system, the City web site, City electronic mail system, and many <br />departmental systems for City Agencies. Over 80 physical computer devices operate in the two <br />data centers. <br />A Request for Proposal (RFP) for "Data Center Maintenance and Support Services" was issued <br />in October 2011 and advertised on the City's web site. Ten firms were proactively sent the RFP, <br />for which ten proposal responses were received and evaluated by a team of specialists from the <br />Information Services Division. <br />25E -1 <br />