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26 FEBRUARY 2015 1 PAGE 3 <br />engage customers and achieve organizational changes and practices that result in obtaining <br />and realizing the stated benefits in the most efficient manner possible. <br />7. Final Report and Presentation: Prepare a report that combines the above information and <br />provides a roadmap for the City to implement to achieve a successful AMI initiative. <br />While the structure and order of these tasks varies slightly from that as described by the City in <br />its RFP, Black & Veatch believes that this approach represents best practice based on our <br />experience. We believe the following chart best illustrates how our proposed approach is linked <br />to and achieves the specific items the City requests be performed by its consultant. <br />'Tasks, <br />1 <br />Plack 9 Veatch Approach <br />Project Planning and Kickoff <br />2 <br />Information Gathering and Analysts <br />Project Research <br />3 <br />AMI Opp ortunit Assessment <br />Project Assessment <br />4 <br />Technical Infrastructure and Architecture <br />AMISygtemTechnologies <br />5 <br />Business Case Development <br />Financial Analysis <br />Engineer's Estimate <br />5 <br />Project Design and Implementation <br />Implementation Options; <br />7 <br />Final Report and Presentation <br />Rationale and Context <br />Recommendations and Conclusions <br />Black & Veatch's specific capabilities, coupled with our extensive industry qualifications, <br />resources, financial strength and collaborative approach, make us the best choice for the City. <br />We offer a customer focus that is responsive, flexible and easy to work with, and we pride <br />ourselves on our track record of customer success and satisfaction from utilities similar to the <br />City of Santa Ana Public Works Agency. <br />We welcome the opportunity to build on our relationship with the City and look forward to <br />discussing our proposal with you in the coming weeks. Should you have any questions or <br />concerns in the meantime, please do not hesitate to contact Kevin Cornish, Water AMI <br />Consulting Practice Lead, at 510 - 691 -3664) or via email at CornishKCazbv.com. <br />Very truly yours, <br />BLACK & VEATCH CORPORATION <br />4�p6t <br />Robert E. Welch <br />Vice President <br />251 -51 <br />