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City of Santa Ana Response to Request for Proposal (RFP) Medical Services Review 1 2/9/15 <br />c <br />medical expertise to contact each or these applicants to describe in detail the medical findings and to <br />L <br />answer their questions about the medical information needed for clearance to be approved, Occu -Med <br />staff communicates directly with these applicants. Further, there is also a growing fear by employers that <br />they may to receiving medical information about,job applicants from medical examinations in violation <br />of state and federal laws relating to such information (specifically, when the medical condition being <br />investigated more fully pursuant to an "RDQ" designation is found to be benign in relation to the <br />, job's <br />essential duties). For these reasons OCCU -Med has developed —and will institute as part or this Contract- <br />-a service designated as "RDQA." Under RDQA Occu -Med corresponds directly with job applicants to <br />discuss the medical findings, to answer any questions about the medical condition or the process being <br />employed, and to describe any medical records or documentation required for clearance. Applicants u111 <br />have five (3) clays to respond to Occu -Med and ten (1 t) days to provide further information unless the <br />City dictates the application of different time requirements. The City's staff %A ill simply be notified that <br />such a review has been initiated, and the City o ill be informed on a periodic basis (as directed) on the <br />j status of each RDQ. Then, when the requested information is submitted, Occu -Med will prepare the <br />1 appropriate clearance report. <br />Occu- Portal <br />At the request of the City results will also be made available vin an online hveb -based portal known as the <br />Occu- Portal. <br />Occu -Med will provide personnel, designated as authorized by the City. with access to the Occu -Med <br />Portal. This web -based tool i\ ill permit designated the City's personnel to access real -time statuses of <br />individuals referred to OCen -Med for evaluation. Additional tutorial information regarding utilizing <br />Occu -Med's vendor portal will also be made available online shouI(I ne +% users need training on the site. <br />OCCU -Med will also provide to the Cit) . at its convenience, a telephonic or face -to -face walk- through of <br />our portal features so that the Citx can customize which fields it hvishes to have appear on the portal. <br />Occu -Med will create vendor logins for six (6) City personnel . and more can he added at the City's <br />convenience. Login access will be emailed by OCCLI -Med to the designated City representatives. It will <br />be incumbent upon the City to notify Occu -Med should a represenualk c change or no longer require <br />access. Occu -Med's web -based portal utilizes individualized logins for each client contact and protects <br />data transmission by Uliliziog a I28 -bit SSL security certificate. If the City desires to utilize this service a <br />nominal monthly charge per user \i ill be applied (see Exhibit C). <br />It ( Occu -Med <br />25A -27 <br />