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Proposal Submission xiv) Work Plan In order to achieve the goals and desired results set forth by the City, Intratelc will tailor a PC deployment project plan that will address the known requirements and needs of the City, as well as address related areas that are perhaps not yet identified. By tying into the Preliminary Project Timetable shown in Section xiii on page 13, Intratek can provide the following; • System Procurement: Intratek will work with it City representative to track the order process and delivery status of the Deli computer orcler(s), • Imaging: Based on the imaging plan agreed upon by the City, Intratek will either image the systems in our Huntington Beach facility, or image the system at a City facility using with Intratelc or City equipment. • Data Backup; Intratek will back up each designated user's data, in accordance with City guidelines. • System Decommissioning: The removal of the existing systems will be coordinated with the City using agreed upon procedures. • Hardware Installation: Intratek will install each new Dell system for each designated user, and provide cable management to include inspecting and approving existing cables or replacing cables with new ones supplied by Dell and /or the City. • Base Configuration Testing: The Intratek team will power -on each system to ensure that there is a successful boot -up, free of errors, and that the system can be logged into. If there are any missing drivers, they will be installed during this phase, • Data Restore: Intratek will take the clearly identified backed -up data for each specific user and restore that data onto the new Dell systems. • Software Installation: Any required COTS software that is not installed or caiunot be successful teunch from the client system will be identified and resolved tarring this phase. • Customer Configuration: Intratek technicians wit] install any custom software during this phase of the deployment, • Printer Configuration: Intratek will install the required network -based printers for the user and /or install a local printer. • Rescheduling: Any users that were unavailable to have their system replaced at the time their location was scheduled will be rescheduled and completed. To address challenges and achieve goals, the City requires an industry- leacling deployment solutions partner with the experience and capabilities to deliver at very low risk and minimize disruption of service during project execution. As a leader in migration and deployment support, tintratek understands it is OUT responsibility to make vahie -added recommendations to our clients, For this contract, we are fully prepared to execute to the City's requirements immediately. We will review detailed plans, findings, recommendations, advantages, and disadvantages with the City to refine and finalize a detailed worts plan for moving forward. Intratek is prepared to hit the ground running to make sure all projected timelines Eire met. Intratek provides a rapid approach to achieve maxinuunn productivity, efficieucy, arid effectiveness in achieving critical goals. Our approach provides the following key benefits to the City. • Timely and efficient deployment provides reduced costs for quicker return on investment PC Deployment set Vices Proposal Submission Ciry of ,Sawa Ana Page 14