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B. Include the Incentive Policy as Attachment H. <br />See attached Incentive Policy Attachment H. <br />14 Follow -Up Services <br />A. Elaborate on the type of services that will be provided to youth during each quarter during <br />the 12 month follow-up period. <br />Case Managers continue to provide referrals, bridge community resources as needed and all of <br />our other support services. Case Managers will continue to assess exited participant success <br />and identify barriers that may require assistance in order to maintain retention of employment <br />or continued education. <br />B. Describe if your organization will provide case management, job retention services, <br />mentoring and ensure the participants attains their goals. <br />Case management will continue to be provided to ensure challenges are identified and services <br />implemented for job retention. Mentoring and tutoring will also be provided as needed to <br />ensure goals are achieved. <br />C. Describe how your organization will ensure that youth meet the performance indicators <br />during the follow-up period. <br />Case managers keep contact logs on exited participants and file monthly reports and quarter <br />reports on status, barriers identified and individual progress. Case Managers also during the <br />follow-up period are sources of encouragement for the participant to seek higher education or <br />develop new attainable goals for continued success. Documentation to provide evidence of <br />performance includes but is not limited to: pay stubs, direct contact with employers, <br />participant probation or employment reviews. Communication is a key component to the <br />follow-up services and consistent reminders that OCCC support services will continue to be <br />available to assist with needs. <br />D. Describe if your organization will provide youth with incentives or supportive services <br />during follow-up to assist youth retention. <br />Santa Ana WIA participants will receive follow-up services for twelve months after they finish <br />the program. Their case manager will contact them once a month or more, as needed. They can <br />receive monthly transportation services: a bus pass or gas card. They will receive job leads from <br />both their case manager and the Corps -to -Career Specialist, as well as resume help and other <br />work readiness assistance. They are eligible for help with interview outfits and/or work <br />uniforms. In addition OCCC will also refer those who qualify to the Americorps scholarship <br />program. The OCCC will also refer them to other organizations for additional services. <br />E. How often will the youth be engaged or receive services during the follow-up period. <br />EXHIBIT A <br />