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InfoSend Response — 12128/0178 <br />InfoSend's second facility Is located in Downers Grove, Illinois. This facility Is also owned and <br />operated by InfoSend and serves as the company's disaster recovery site. The site Is fully <br />networked and data is synched up from the Anaheim facility to the Downers Grove facility <br />automatically. This facility is also a USPS Detached Mall Unit, <br />Disaster Recovery Facility: <br />1406 Centre Circle <br />Downers Grove, IL 60515 <br />Description of Print &flail Service <br />InfoSend provides a free and secure upload form that authorized users can access to transmit <br />files. Alternatively, you can automate your transfers using FTP or use a dial-up modem. Upon <br />the receipt of the data file, a File Transfer Confirmation report will be sent via e-mail. Your data <br />is then processed, address validated, presorted, printed, put through Quality Control (QC), <br />folded, inserted, and mailed within 24 hours, Piles transferred and approved before 9:00 a.m. <br />Pacific Time are processed and mailed the same davi After your data has been processed <br />and mailed, you will receive a detailed Process Confirmation report of the data processed for <br />your records, The confirmation reports are available online at www.infosend.com, <br />Programming <br />InfoSend creates a custom program that reads your data and inputs it to Infosend's database <br />for processing. Common export formats are character delimited, XML, SDF, and flat ASCII. Our <br />programmers will adapt to your file format instead of asking you to conform to a predefined <br />template. InfoSend has successfully accepted data originating from a variety of different billing <br />systems — Including licensed and custom financial management platforms. We have the ability <br />to suppress the printing of certain statements or invoices based upon specific criteria; account <br />type, customer account number, dollar amounts, etc. <br />CASS Certification: <br />In accordance with postal regulations for presorted first class mail, we use CASS Certified <br />software when processing incoming data. This software validates and presorts all customer <br />delivery addresses into zip code order while adding the barcode and zip+4 extension, InfoSend <br />can suppress the mailing of documents containing Invalid addresses and instead report them to <br />you In an electronic file, <br />Forms <br />Documents are printed on white or preprinted color forms. Custom preprinted forms allow <br />InfoSend to match your logo colors and provide high quality screens. Both options are provided <br />at the same price. <br />Inserting <br />InfoSend maintains a variety of mail folding and inserting equipment. Intelligent or "Selective" <br />Inserting is available, which allows you to target specific customer groups with different mailing <br />inserts such as special flyers or newsletters. Intelligent Inserting will also allow you to exclude a <br />25H-52 40 <br />