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InfoSend Response -12(2912006 <br />POO Document Archiving <br />POF document arohiving is an optional service. This Is a document archiving tool used by your <br />customer service representatives to download electronic copies of any document that InfoSend <br />malls. This web application allows you to query the database by customer name, account <br />number, or up to three other custom fields. Documents are archived as Individual PDF files, <br />which gives you a quick download time. Your C$Rs can use this service to research customer <br />inquiries by viewing a carbon copy of the printed bill. Pricing Is based on how long the <br />documents are retained. <br />ESPP <br />Electronic Bili Presentment and Payment (EBPP) is an optional service. Give your customers <br />the ability to pay their bills online and send bills to them via email. You can save postage costs <br />by eliminating paper bills! The service is also commonly referred to as e -Billing or Online Billing. <br />The portal is customized to match the look of your website and you can choose your own name <br />for it. The City of Chino uses InfoSend's e -Billing service and chose to name it e-BillPay. The <br />following is a screenshot of the login page: <br />x` z e ac Mlpzy <br />Welcome to the City of'Chlno e-BlllFay Logln Area <br />e•�!IF+ay <br />To sxubseribe your accea TibrCity of Chino o0lftj, click on the button below. <br />This system makes. Ir easy rar our "tamers W resanate theft own udllty eocuwrn. <br />Custoinars can rhnos to rucwive atatserwxarata twye•mail, make Wine i algn up <br />tor racuriing paymenaz, or update Umfr Information. Tosubacte, simply click on the <br />New Sabeoriptlon tua4tnn. Sryow rAMPI`I"{enr'a1ony' d1PPtoUItkS, pIFa9eu�nrdsax U9 by Sli. lafa7 <br />hone, <br />Login W i <br />Patssword: <br />tz cixeaadt r an _ .4�W <br />.Job Tracker and Sample Approvals <br />The InfoSend website contains a variety of account management tcols that you can use. The <br />Job Tracker gives you real-time monitoring of the data files that It has submitted to InfoSend for <br />processing. The Job Tracker Informs you whether your file Is being processed, printed, put <br />through QC, or in the mailing department. Confirmation reports are uploaded to the job tracker <br />for easy reference. You can use the job tracker to approve samples of printed bills or online bills <br />In the HTML. format. <br />References <br />26H-54 42 <br />