WEST COAST ARBORISTS, INC. (3) - 2015

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EXHIBIT A CITY OF SANTA ANA STREET TREE MAINTENANCE SERVICES SCOPE OF SERVICES Contractors must provide costs for each of the service categories described In the specifications outlined in EXHIBIT F. Contractors must also list all deviations from specifications, if any. The routine maintenance locations wilt serve as the basis for the RFP, At the discretion of the Projects Manager or designee, one or more optional add-on locations and specialized services may or may not be Included in the agreement with contractor, In addition, the City at the discretion of the Projects Manager or designee, reserves the right to decrease the scope of work during the duration of the agreement. FUNCTIONS AND RESPONSIBILITIES A. PROJECTS MANAGER The Projects Manager or designee shall have the authority to accept/reject materials, workmanship and to make minor changes In work or schedule. When the performance of the work or completion per schedule is determined to be sub -standard, he/she may (1) recommend that all or a portion of payment be withheld, and/or forfeiture for delay to be assessed; (2) direct the work be accomplished by either City forces or separate contractor, in nrdAr to rmmnlntm tha — nines. t- .a,t,.,A..L.. __ ..:111_u a _ resulting costs. Payment to be withheld shall be deducted from the next monthly payment due the Contractor, or if the amount is insufficient to cover payment, the Contractor shall be liable and will be billed accordingly. The Projects Manager or designee shall decide all questions, which may arise as to the manner of performance and completion per schedule, acceptable fulfillment of the contract by the Contractor, interpretation of the Specifications, and compensation to include completion of work by alternate sources. S. CONTRACTOR (1) Contractor's Office Contractor is required to maintain an offlcelyard within a sixty (60) minute response time of the job site and provide the office with phone service during normal working hours. During all other times, a telephone answering service shall be utilized and the answering service shall be capable of contacting the Contractor by radio or cell phone. Contractor shall have a maximum response time of sixty (60) minutes to all emergencies. There will be no on-site storage of equipment or materials. Contractor will have full responsibility for maintaining an office and a yard. (2) Submittals The Contractor shall submit to the Projects Manager or designee at the beginning of work, 1) a detailed job schedule, 2) time sheet, 3) names and titles of all persons working on the project, and 4) materials and/or chemicals to be used on the project for approval. All submittals shall be periodically updated as necessary. The Projects Manager or designee shall be Immediately notified of any deviation from schedule or material usage. Contractor shall provide sufficient personnel to accomplish the work within the allotted time frames as indicated in this specification. (3) Uniforms/Identification