CIT COM, INC. 2B -2015 - Laserfiche WebLink

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Cit Com Services Fit /Gap and Contract Support iii. Collateral ideas or benefits from employee participants that could positively close, or impact, other gaps. 1.5: Prepare Write Gap Closure Recommendations (12 hours) Cit Com would prepare a Gap Closure Recommendation, and facilitate a change management meeting (comprised of SAPID decision makers), to discuss each recommendation and obtain formal change management authorization. Following the meeting, Cit Com would prepare a Final Change Management Report, providing the organization with a controlled and proactive approach for changing technology and business practices to address the identifiable business and technical gaps. 2.1, Prepare Baseline Draft Agreement (15 hours) The initial task would be to prepare a baseline draft agreement for the city attorney and TriTech's contract administrator to review. The contract would be based on the previous contracts we wrote for the city's police and fire departments, infused with our knowledge of TriTech conditions (from both the Santa Ana Fire CAD initiative, as well as the recent BART Police CAD /RMS initiative). 2 -2: Collect (Initial) Input from City Attorney and TriTech (24 hours) We would collect edits from the respective parties, and rebuild the agreement to represent the umbrella agreement for exhibit - development. We envision a full -day meeting with both the City Attorney and TriTech, followed by a day of incorporating changes into a revised baseline. 2.3. Statement of Work (SOW) /Exhibits Development (16 hours) The umbrella agreement includes several exhibits which govern the actual project activities. The most important exhibit is the Statement of Work. Cit Com would prepare the initial Statement of Won< (SOW) which would serve as the blueprint for the implementation. The SOW defines each task involved in the entire project, which includes the following for each application (or technology): • Project Kickoff • Requirements Validation • Hardware Review • Project Schedule Delivery • Hardware Installation • Base Software Installation • Software Tailoring • Interface Development and Testing • Geofile Building • Documentation Delivery • Training • Interface Testing • Production Cutover • Functional Testing • Reliability Testing • Performance Testing • Product Certification • Refresher Training 19J