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Depot at Santiago Project <br />Relocation Plan <br />Reminder Notices will be issued periodically throughout the qualification period. An attempt <br />shall be made to make written contact with all non-responsive relocatees no later than within the <br />last six months prior to the filing expiration date. <br />B. PRIVACY OF RECORDS <br />All information obtained from displacees is considered confidential and will not be shared <br />without consent of the displacee or the Developer. Relocation staff will comply with federal <br />regulations concerning safeguarding of relocation files and their contents. <br />C. GRIEVANCE PROCEDURES <br />The Developer's grievance policy will follow the standards described in Article 5 Section 6150 et <br />seq. of the State guidelines. Briefly stated, displacees will have the right to ask for administrative <br />review when they believe themselves aggrieved by a determination as to eligibility, the amount <br />of payment, the failure to provide comparable replacement housing referrals or the Developer's <br />property management practices. <br />Appeals will be directed first to the Developer's Project Manager or an authorized designee of <br />the Developer, and subsequently, further appeal will be reviewed by City staff. If a Low Income <br />tenant would like further review, the Los Angeles Office of the Department of Housing and <br />Urban Development will review. Details concerning the entire appeals process will be provided <br />upon request. <br />D. EVICTION POLICY <br />Eviction will cause the forfeiture of a displacee's right to relocation assistance or benefits. <br />Relocation records will be documented to reflect the specific circumstances surrounding any <br />eviction action. <br />Eviction may be undertaken for one, or more of the following reasons: <br />(a) Failre to pay rent, except in those cases where the failure to pay is due to the <br />owner's failure to keep the premises in habitable condition; is the result of <br />harassment or retaliatory action; or, is the result of discontinuation, or a <br />substantial interruption of services; <br />(b) Performance of a dangerous, and/or illegal act in the unit; <br />(c) A material breach of the rental agreement, and failure upon notification to correct <br />said breach within 30 days of Notice; <br />(d) Maintenance of a nuisance, and failure to abate such nuisance upon notification <br />within a reasonable time following Notice; <br />(e) Refusal to accept one of a reasonable number of offers of replacement dwellings; <br />and/or, <br />(i) A requirement under State, or local law or emergency circumstances that cannot <br />be prevented by reasonable efforts on the part of the Developer. <br />55A-29 <br />