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Project Execration The purpose of the Train the Trainer program is to allow agencies to have qualified staff available to train end users on the features and functionality of the Inform FBR product. Agencies designate personnel to receive TriTech instructor led training on how to properly train and work with the system. This allows agencies to train their own personnel using a systematic approach that has been developed by TriTech. This two (2) day course prepares the client designated trainers to train end users on Inform FBR. This Training is recommended for all personnel responsible for writing incident reports and Field Interviews, as well as the supervisors responsible for reviewing and approving reports. The Inform RMS Administrator, Record Clerics, or any other personnel that will interact with utilizing the FBR application can also benefit from this class. Ideally, training classes will be conducted between Tuesday and Friday. The number of students attending the User Training course will be limited to no more than ten (10) students per class. Prerequisites: 1) Basic understanding of computers and the Microsoft Windows Environment, 2) Basic understanding or the agencies report writing and submission policies and procedures. 3) Basic understanding of UCR or NIBRS Reporting requirements. Completion Criteria: This task is considered complete upon completion of each of the scheduled classes. 7.7,6.4 TriTech Responsibilities a) Schedule the FBR Core End User /Train -The- Trainer Training class(es) in accordance with the Client's availability and the Project Schedule. b) Prepare and distribute the meeting agendas and documents for Client review or completion to all required attendees two weeks prior to each meeting. c) Develop and provide the FBR Training Plan for all licensed product options to the Client. d) Provide an electronic copy of the FBR technical and user manuals. e) Conduct the training session(s) for' the licensed product options on a mutually agreed to schedule. I) Upon completion of the training send a TCR to the Client. 7.7.6.5 Client Responsibilities a) Provide facilities to comfortably hold the training activities, and workstations with FBR application installed. b) Schedule and conduct the Client led End User Training, to allow for completion of the Inform ,FBR End User training no later than one week prior to Go Live. e) Ensure that all the appropriate Inform FBR end users attend the core end -user training classes. s1) Ensure that each FBR end -user completes all relevant training modules before assigning the end -user a username and password to access Inform FBR. c) Review and approve the applicable'TCRs. 7.8 Inform RMS and Inform FBR Integration Testing _ Once the FAT is concluded for Inform RMS and the Inform FBR Subsystems, and Interfaces that are scheduled to Go Live with Inform RMS acrd in preparation for Go Live, TriTech and the Client will conduct a one day Integration Testing. The Integration testing will be conducted based on a number of scenarios that test the records management process. These scenarios involve the Subsystems and Interfaces that are scheduled to Go Live with Inform RMS and can be tested in the pre - production environment. A small group of the Client staff (1 -2 Records staff and field users) should participate in this test with TriTech. TriTech will work with the Client on defining a set of test scenarios that test the system based on the Client's practices. It 55 25B -102