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25B - AGMT - PD SOFTWARE SYS
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25B - AGMT - PD SOFTWARE SYS
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Last modified
11/12/2015 2:33:31 PM
Creation date
11/12/2015 1:58:24 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Clerk of the Council
Item #
25B
Date
11/17/2015
Destruction Year
2020
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x .r <br />TriTech has created a standard Acceptance Test methodology which is designed to allow our clients to <br />thoroughly evaluate and verify the functionality, performance, and reliability of the TriTech solution, These <br />procedures include several steps that are described in later sections of the SOW. Upon successful completion <br />of these procedures the system is deemed Accepted. <br />13.1,1 Functional Acceptance Testing <br />Functional Acceptance Testing (FAT) is conducted on each of the Subsystems prior to conducting the User <br />Training on these applications and staging them for Go Live. The focus of these tests is to verify that each <br />Subsystem meets the functions as described in TriTech's response to the Client's RFP, where applicable, <br />using the applicable TriTech documentation as a basis for functional compliancy. <br />The Functional Acceptance Tests are performed based upon standard TriTech FAT documents (as <br />supplemented by the Client and described in earlier sections of the SOW) that have a standard content and <br />format. These standard FAT documents will be submitted to the Client for review prior to testing. <br />During the scheduled FAT and according to the FAT documents, TriTech and Client project personnel will <br />work to identify any errors where the Subsystem does not conform materially to the FAT documents. Any <br />such errors will be documented by TriTech on a FAT exceptions list. Errors listed on the FAT exception list <br />will be classified by the Client as follows: <br />1) Pre -Go Live Issues: Issues in the Subsystem that have a substantial negative impact on performing <br />normal daily and monthly operations and therefore must be corrected prior to Go Live, <br />2) Post Go Live Issues: Issues identified in the FAT testing that do not have a substantial negative <br />impact on perforning normal daily and monthly processes and therefore can be corrected after the <br />Subsystem Go Live. These issues will not be used as part of the criteria for Acceptance. <br />13.1.2 Integration Testing <br />Following successful completion of the Functional Acceptance Testing, TriTech and the Client will conduct <br />a one -day Integration Test on the subsystems that are scheduled to go live together. <br />The Integration Test will be conducted on the, production environment (pre Go Live), using a number of <br />scenarios designed to test the integration amongst the Subsystems. A small group of the Client staff will <br />participate in this test with TriTech. TriTech will work with the Client to define a set of test scenarios that <br />test the system integration based on the Client's practices. Test scenarios are subject to mutual review and <br />agreement of the Parties, and ultimately Client approval. <br />The scenarios must occur within the defined period of time designated for the integration test and be limited <br />to the scope of the agreed -upon functionality of the system. At the successful completion of integration <br />Testing, without any issues that prevent the System to be taken Live the Client shall provide written approval <br />that the System is ready for Go Live. <br />so <br />25B -121 <br />
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