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1311.A Reliability Acceptance Testing, Subsystem and System Acceptance Final Subsystem Acceptance — Inform CAD, Inform RMS, Inform FBR, and Inform Mobile Subsyste s, Each group of related Subsystems (Inform CAD, Inform Mobile and related interfaces are grouped together, and Inform RMS, Inform FBR and related interfaces are grouped together) shall be assessed separately during the Reliability Acceptance Test period. In the event that these two groups of Subsystems do not Go Live concurrently, they shall go through the Reliability Acceptance Test at different times, in accordance with the criteria set forth by this Agreement. Upon Go Live of each Subsystem or group of related Subsystems, the Client shall utilize the Subsystem(s) for a thirty (30) day Reliability Acceptance Test period to verify system reliability in a live environment. If no Critical Priority or Urgent Priority Software Errors (as those terms are defined in the Agreement) are reported during such thirty (30) day period, the Subsystem(s) shall be deemed to have passed the Reliability Acceptance Test. In the event that a. Critical Priority or Urgent Priority Software Error occurs during the Reliability Acceptance Test period, TriTech shall commence actions in accordance with the Software Support Agreement to correct the reported error. o In the event that a Critical Priority Software Error occurs between day one (1) and day thirty (30) of the Reliability Acceptance Test Period, the Reliability Acceptance Test Period will be stopped and restarted at day one (1) once the Software Error has been resolved in accordance with the Software Support Agreement. In the event that an Urgent Priority Software Error occurs between day one (1) and day fifteen (15), the Reliability Acceptance Test Period will be stopped and restarted from day one (1) once the Software Error has been resolved in accordance with the Software Support Agreement. If the Software Error occurs between clay sixteen (16) and day thirty (30), the Reliability Acceptance Test Period will be stopped and restarted from day sixteen (16) once the resolution has been provided in accordance with the Software Support Agreement. 6 If the Subsystems do not pass after three (3) restarts or resumption due to an unresolved. Critical or Urgent Priority software error, the City and TriTech will develop a joint resolution plan. Final System Acceptance. If all Subsystems Go Live together, Final System Acceptance shall occur at the conclusion of the thirty (30) day Reliability Acceptance Test Period defined above. Should the Subsystems be implemented in a two - phased approach with Inform CAD, Inform Mobile and related Interfaces in Phase 1; and Inform RMS, Infonn FBR and related Interfaces in Phase II, Final System Acceptance will be achieved at the conclusion of the thirty (30) day Subsystem Reliability Acceptance test period for Phase 11 (Inform RIvIS, Inform FBR, and related Interfaces) if there are no unresolved Critical Priority or Urgent Priority software errors, including transfer of data between Inform CAD and Inform Mobile, and Inform RMS and Inform FBR as defined in the Software Support. Agreement. In the event of Critical or Urgent Priority software error, the steps in sections 103.1 through 10.3.2 will be followed. 8"7 25B -122