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W�f `4. In accordance with the terms and conditions of the System Purchase Agreement (Agreement) between TriTech Software Systems (TriTech) and the Santa Ana Police Department (Client), this Statement of Work (SOW) defines the primary activities and responsibilities for the implementation of the integrated solution. It documents project implementation requirements, identifies each major task within the implementation process, sets expectations for each party and identifies the criteria by which each task will be considered complete. The SOW herein is tailored to accommodate the Client's specific requirements. The number and type of software licenses, products, or services provided by TriTech or its Subcontractors are specifically listed in the Purchase Agreement and any reference within this document as well as Subcontractors' SOWs (if applicable) does not imply or convey a software, license, or services that are not explicitly listed in the Purchase Agreement. Unless otherwise defined herein, capitalized terms within this document have the meanings described in Addendum H of the Purchase Agreement and where applicable Software Support Agreement. In some cases, the framework of Deliverables documented by this SOW for this Project is farther defined through additional documents such as: Operational Scenario Documents (OSD); Interface Requirements Documents (IRD); User and Administrator Docrunentation and Training Materials. The following terms are used in this document. Since these terms may be used differently in other Agreement files, these definitions are provided for clarity: • Project Management Plan: Collectively the Communications Management Plan; Risk Management Plan; and Change Management Plan that provide the criteria for managing those tasks within the Project. • Initial Project Schedule; The initial schedule located in Addendum G provides start and end dates for the overall project as well as preliminary tasks. 13 General TriTech Responsibilities _ In addition to the TriTech responsibilities stated elsewhere in this SOW, TriTech is responsible fore 1) Maintaining project communication with the Client's Project Manager. 2) Managing the efforts of the TriTech staff and coordinating TriTech's activities with the Client's Project Manager. 3) Conducting monthly onsite status meetings with the Client's Project Manager (which may be waived by the Client's Project Manager, at his /her discretion). 4) Conducting weekly project review meetings with the Client's Project Manager via telephone conference calls (i.e., Monday morning). S) Responding to issues raised by the Client's Project Manager within ten (10) business days. Issues requiring additional time will include an estimated completion date in the response. 6) Preparing and submitting monthly status reports, which include: the accomplishments of the previous period, ,planned activities, and an updated project schedule in Microsoft Project. 7) Preparing and submitting project change orders to the Client's Project Manager as necessary. 25B -47