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W�f `4. <br />In accordance with the terms and conditions of the System Purchase Agreement (Agreement) between <br />TriTech Software Systems (TriTech) and the Santa Ana Police Department (Client), this Statement of Work <br />(SOW) defines the primary activities and responsibilities for the implementation of the integrated solution. <br />It documents project implementation requirements, identifies each major task within the implementation <br />process, sets expectations for each party and identifies the criteria by which each task will be considered <br />complete. The SOW herein is tailored to accommodate the Client's specific requirements. <br />The number and type of software licenses, products, or services provided by TriTech or its Subcontractors <br />are specifically listed in the Purchase Agreement and any reference within this document as well as <br />Subcontractors' SOWs (if applicable) does not imply or convey a software, license, or services that are not <br />explicitly listed in the Purchase Agreement. <br />Unless otherwise defined herein, capitalized terms within this document have the meanings described in <br />Addendum H of the Purchase Agreement and where applicable Software Support Agreement. <br />In some cases, the framework of Deliverables documented by this SOW for this Project is farther defined <br />through additional documents such as: Operational Scenario Documents (OSD); Interface Requirements <br />Documents (IRD); User and Administrator Docrunentation and Training Materials. <br />The following terms are used in this document. Since these terms may be used differently in other <br />Agreement files, these definitions are provided for clarity: <br />• Project Management Plan: Collectively the Communications Management Plan; Risk Management <br />Plan; and Change Management Plan that provide the criteria for managing those tasks within the <br />Project. <br />• Initial Project Schedule; The initial schedule located in Addendum G provides start and end dates <br />for the overall project as well as preliminary tasks. <br />13 General TriTech Responsibilities _ <br />In addition to the TriTech responsibilities stated elsewhere in this SOW, TriTech is responsible fore <br />1) Maintaining project communication with the Client's Project Manager. <br />2) Managing the efforts of the TriTech staff and coordinating TriTech's activities with the Client's <br />Project Manager. <br />3) Conducting monthly onsite status meetings with the Client's Project Manager (which may be waived <br />by the Client's Project Manager, at his /her discretion). <br />4) Conducting weekly project review meetings with the Client's Project Manager via telephone <br />conference calls (i.e., Monday morning). <br />S) Responding to issues raised by the Client's Project Manager within ten (10) business days. Issues <br />requiring additional time will include an estimated completion date in the response. <br />6) Preparing and submitting monthly status reports, which include: the accomplishments of the <br />previous period, ,planned activities, and an updated project schedule in Microsoft Project. <br />7) Preparing and submitting project change orders to the Client's Project Manager as necessary. <br />25B -47 <br />