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25B - AGMT - PD SOFTWARE SYS
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25B - AGMT - PD SOFTWARE SYS
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Last modified
11/12/2015 2:33:31 PM
Creation date
11/12/2015 1:58:24 PM
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Template:
City Clerk
Doc Type
Agenda Packet
Agency
Clerk of the Council
Item #
25B
Date
11/17/2015
Destruction Year
2020
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13) Completion of acceptance testing for the TriTech solution, per Appendix F of the SOW. <br />10) The Client is responsible for providing remote connectivity to TriTech's security - authorized <br />personnel for the purpose of installation, configuration, testing, and troubleshooting of TriTech's <br />applications at the Client site. TriTech's approved remote connectivity methods are described in the <br />System Planning Document. <br />14) Providing remote access to server and network equipment on a 240 basis, with pre - authorization for <br />off -hours (subject to background provisions in the Agreement). <br />15) Connecting and configuring any third party hardware not purchased in the Agreement. <br />1.5 project Exclusions <br />1) Work, software, services, hardware, Systems, Subsystems, product /software modifications, or any <br />other deliverables not explicitly stated in the Agreement will not be included in the Project. <br />2) Any modification to TriTech's standard products or customizations to such products that are not <br />explicitly identified in the Agreement (excluding those identified in TriTech's response to the City's <br />RFP) are excluded from the scope of this Project. <br />3) Changes in scope will only be executed through a mutually agreed upon change order process, as <br />defined in the Agreement. <br />4) TriTech is not responsible for the deficiencies in a Client's internal or contracted network to support <br />some of the extended features of Inform Mobile and Inform Field Based Reporting products due to <br />bandwidth or limitations in wireless coverage. <br />5) TriTech is not responsible for the removal of the old (legacy) equipment, hardware, furniture, <br />consoles, cabling, as part of the Project implementation unless specifically stated in the Agreement. <br />25B -49 <br />
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