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Recommended Client Roles and Responsibilities EN Implementation of the Subsystems in a manner that meets the Client's operational needs requires collaboration with the Client's team. In general, the Client's Project team should include staff experienced in the operation and administration of the Client's current public safety technology systems as applicable to the scope of this project. Such teams may include representatives from dispatch, records, and field units. These "subject matter experts" may need to be engaged through the course of the Project from initiation until live operations, and may be involved in the support and maintenance of the System and Subsystems after Go Live. These recommendations do not speak to specific positions. Rather, this information defines general responsibilities and estimated time commitments The Client may elect to create individual positions, combine responsibilities, and /or assign responsibilities within their current organizational structure. The Client needs to periodically assess its staffing needs based on changes in the Client's operational use of this technology. Tho descriptions of personnel roles noted below provide an overview of typical project team members and activities, but do not define any specific project role or responsibility associated with this the Project. Other personnel rrray be involved under the direction of the Client's Project Manager in order to complete the requirements of the Project. To the extent possible, the Client project team should remain consistent throughout the Project. Often, there is overlap with these core responsibilities - therefore, the team can generally be kept to a small group, dependent upon the complexity of the system being implemented and the number of Subsystems. In addition, it is recommended that the Client, early within the implementation process, identify those persons that will be responsible for the ongoing maintenance of the Client's System to include the technical and business processes. The application Administrators (Inform CAD, Inform Mobile, Inform RMS, and FBR), as well as the System Administrator, are very key to the success of the Project. It is paramount that the Client develops this learn during the implementation process so that the Client successfully achieves a degree of self- reliance with the understanding of each of the Systems in addition to the generalized technical responsibilities. = The Client's Project Manager is the principal Client contact who will manage a team of Client Project personnel. The Client's Project Manager manages and coordinates Client's resources responsible for completing assigned Project tasks and activities. Activities include facilitating Project Schedules and meetings, approval and processing of invoices, review and approval of Task Completion Reports ( "TCRs "), Project management plans, applicable configuration sheets, OSDs and IRDs, approval of the Project documentation, acceptance testing, and management of the Client's staff. Additionally the Client's Project Manager is responsible for coordinating the efforts, activities, and cormnunications between TriTech and third party vendors that are not Trf tech Subcontractors, as well as any deliverables from these vendors to the Project, 25B -55