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Project Execution <br />b) Configure the System servers in the applicable environments. <br />c) Provide the Client with documentation on the process for failover, and conduct a failover test with <br />Client present. <br />d) Install and configure the applicable TriTech system(s), including Inform CAD, Inform RMS, Inform <br />FBR and Inform Mobile on the designated servers and applicable environments. <br />e) Install TriTech applications on five (5) CAD workstations, five (5) RMS workstations, and five (5) <br />mobile devices. The Client will be responsible for installing the applications on the balance of the <br />workstations and mobile devices. <br />f) Provide verbal support to the Client with any self - installation procedures for the workstations using the <br />TriTech provided Prerequisite Installation DVD and applicable Launch configurations. <br />g) If applicable, create data dumps for Microsoft SQL database backups (as a backup for Inform RMS <br />database). <br />h) After completion of the initial installation and configuration of the Inform CAD server, a member of <br />Technical Set-vices team will conduct a "technical hand -off' to designated Client staff from the Client's <br />information Technology team via a conference call. The following major topics will be addressed: <br />Proper procedures for performing Inform CAD System Backups: <br />• File Structuro— Iuchtsions and exclusions <br />• Databases <br />o Moving Backups to media <br />ii. Proper procedures for refreshing Test/Training system (and related documentation) <br />iii. Approved configuration and use of Virus Scan software <br />IV. Approved procedure for application of Windows updates <br />V. System Upgrade process and procedures <br />A. Support Website and TriTech list server access <br />Al. Managing/Reviewing system logs (CAD, SQL, and Event Logs) <br />1) Prepare and submit a TCRupon completion of the installation tasks and activities. <br />7.2.5.2 Client Responsibilities <br />a) Complete the configuration of the remaining CAD, RMS, acrd Mobile workstations (after the installation <br />of the limited number of workstations by TriTech) using the Prerequisite Installation DVD and <br />applicable Launch configurations. <br />b) Put in place TriTech's recommended backup procedures as outlined in the System Planning Document <br />and ensure backup procedures are consistently follow beginning at the completion of this task. <br />e) Install and configure virus scanning software as outlined in the System Planning Document. <br />r0.) Provide Web Security Certificates for all TriTech web - enabled applications that require a certificate. <br />e) After completion of the initial installation and configuration of System servers, the Client will be <br />responsible for maintaining the System based on TriTech Platform Planning Document, and the <br />technical land -off. Specifically, the Client's IT staff is responsible for completing the following; <br />• Updating Training /Test Systems with fresh data (from Production) as needed <br />• Configuration and monitoring virus scan software <br />• Application of Windows updates <br />23 <br />25B -69 <br />