CURTIS, ROBERT-2015 - Laserfiche WebLink

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EXHIBIT A Lawson System Upgrade Statement of Work I. Introduction The City of Santa Ana ("City") operates and maintains the Infer Lawson Financial System to record, manage, maintain, and report on its business and financial data. This includes the Infer Lawson 83 Financial and Procurement product suite, Lawson Process Flow, Lawson Business Intelligence (LBI), and various Infor aid third -party software components ("Lawson System"). Except for LBI (on version 10), the City's Lawson System is currently on version 9.0.1. Standard Infor support for this version ends on May 31, 2016. The purpose of this Statement of Work ("SOW") is to define the services and tasks to be performed by Consultant to upgrade the Lawson System from version 9.0.1 to 10.x (the current version at the time work begins) prior to expiration of Infor standard support. This Lawson System Upgrade project includes the Production and Test environments 2. Approach The Lawson System upgrade will be a migration from the City's existing Lawson 9.0.1 environment to a new I O.x environment. The new I O.x eriviromnent will be built and configured from scratch and will be loaded with a copy of data from the existing production 9.0.1 environment. This new I O.x enviromnent will serve as the 10.x test system until final data refresh and live cutover. It will then become the City's new production Lawson System on version 10.x. A copy of the newly built 10.x environment will be copied to a test envirormlcnt for the City's ongoing test use. The final outcome will be a production and a test Lawson 10.x system. 3. City Responsibilities The City will provide the following resources and perform the following tasks a. Assign a Project Manager that will be responsible to plan, schedule, and coordinate project tasks. b. Build and configure new Virtual Machines (VM) Servers and install and configure Microsoft Windows Server to host the new Lawson production and test systems. C. Install Microsoft SQL Server 2012 databases on the new Lawson production and test systems. d. Backup the existing Lawson 9.0.1 database and restore it to the new Lawson 10.x database servers throughout the project as needed for testing and the final cutover. e. Provide Consultant with remote access to the City's network for access to the Lawson Systems. f. Provide access to Infer Support Site for access to software downloads and support. g. Test the newly created Lawson I O.x environment including the business functions the City uses, Process Automations (formerly Process Plows), and reports. Page 7 of 9