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25B - AGMT - INTERNET SRVS
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25B - AGMT - INTERNET SRVS
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Last modified
11/25/2015 3:26:29 PM
Creation date
11/25/2015 2:34:30 PM
Metadata
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Template:
City Clerk
Doc Type
Agenda Packet
Agency
Finance & Management Services
Item #
25B
Date
12/1/2015
Destruction Year
2020
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Customer is responsible for: (i) ensuring that TWC receives timely notice of any changes to the list of authorized <br />individuals (ii) the accuracy of Customer- defined additional authentication information and practices; and (iii) <br />maintaining the security and confidentiality of the Calling Detail Preauthorization Plan. TWC will not be liable to <br />Customer for any disclosure of Calling Detail (including CPNI) that occurs if TWC has complied with the Calling <br />Detail Preauthorization Plan. <br />In the event that a material error or omission in Customer's directory listing information, regardless of form, is caused <br />by TWC, Customer's sole and exclusive remedy shall be a partial service credit in an amount set by TWC's then - <br />current standard policies or as prescribed by applicable regulatory requirements, if any. Notwithstanding the foregoing, <br />TWC shall have no other liability for any error or omission in any directory listing information. If a minutes of use <br />( "MOU ") package minutes are exceeded, any additional minutes will be charged at the standard domestic long distance <br />rates listed at www.twe.com/business. <br />If a Business Class PRl Service customer elects to receive the Trunk Overflow or Alternative Routing option(s), <br />Customer is responsible for turning the applicable option(s) on and setting up or changing the applicable destination <br />number(s) via the TWC customer portal, and ensuring that the receiving telephone number(s) has adequate capacity to <br />accept the calls generated as a result of these options. if the receiving telephone number is charged as domestic long <br />distance, charges will be applied agsunst Customer's MOU package on the account or, if exceeded, at the applicable <br />long distance rates. <br />** For those caustonrers that purchased the Business (lass Pffi Service prior to April 1, 2019, Trunk Overflow and <br />Alternative Routing may be available on an individual case basis, as deteradn:d by TPVC. Please contact your TPVC <br />sales representattve forfirrther information. <br />25B -26 <br />
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