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Attachment E ** Access to Business Class Cloud Services — Hosted Exchange and SharePoint ( "Cloud Services ") Cloud Services: The Clouts Services include messaging (Hosted Exchange) and collaboration (SharePoint 2010) services offered via the Microsoft suite. Customer can elect to receive the Hosted Exchange service only or both the Hosted Exchange and SharePoint 2010 services. Customer cannot receive the SharePoint 2010 service only. Customer's access to and use of the Cloud Services shall be managed through the TWC Cloud Services portal (the "Cloud Services Portal "). 1. Prerequisite. In order to receive the Cloud Services, Customer must (a) be an existing customer of a Data Service (as defined in Attachment C) or (b) purchase the Cloud Services in conjunction with Customer's purchase of a Data Service. If a Customer's Data Services are cancelled or terminated for any reason, Customer's Cloud Services shall terminate immediately without notice from or liability to TWC. 2. Term. The Cloud Services are available for purchase on a fixed tern basis of 1 year or greater and on a month -to- month basis. Customer's selected Order Tenm will be designated on the applicable Service Order. 3. SharePoint 2010 Generally. SharePoint 2010 is a platform that allows customers to share information and collaborate efficiently through team workspaces, document storage and content management. SharePoint 2010 enables users to locate information quickly and efficiently and work with others more productively. 4. Hosted Exchange Generally. Subject to the minimum commitment in Section 6 below, the Hosted Exchange service can include one or more of the following types of mailboxes, as well as BlackBerry Access, only its designated on a Service Order or as added by Customer through the Cloud Services Portal: Premium Mailboxes, Standard Mailboxes, Basic Mailboxes and /or Resource Mailboxes. Feature /Functionality Premium Mailboxes Standard Mailboxes Basic Mailboxes Resource Mailboxes* _ Mailbox Storage 25GB 25GB 2GB 2GB — alendar 1=reelBusy Service Included Included Only via OWA Included Global Address Book ccess Included Included Only via OWA Listed as a resource Outlook . Web Access WAI, POPIIMAP Included Included Included Included Disclaimer Text — Included Indutled Not Included — Not Included Shared Calendar and Contacts Included Included Not Included Not Included Outlook Desktop Client Included -- Not Included blot Included - Not Included Mobility via ActiveSync Included Included Not Included Not included Mobility for BiackBarry Opflonal Optional Not Included Not Included *A Resource Mailbox is a mailbox that represents conference rooms and company equipment. Resource mailboxes can be included as resources in meeting requests, providing a way to manage the scheduling of resources for an organization. 5. Additional Services. The Hosted Exchange service includes Advanced Anti -Virus /Anti -Spam. For an additional charge, Customers also can elect to receive Archiving and /or Encryption services as part of their Hosted Exchange service. Archiving and /or Encryption fees will not begin to accrue per each mailbox until the applicable mailbox becomes active. 25B -30