My WebLink
|
Help
|
About
|
Sign Out
Home
Browse
Search
25B - AGMT - INTERNET SRVS
Clerk
>
Agenda Packets / Staff Reports
>
City Council (2004 - Present)
>
2015
>
12/01/2015
>
25B - AGMT - INTERNET SRVS
Metadata
Thumbnails
Annotations
Entry Properties
Last modified
11/25/2015 3:26:29 PM
Creation date
11/25/2015 2:34:30 PM
Metadata
Fields
Template:
City Clerk
Doc Type
Agenda Packet
Agency
Finance & Management Services
Item #
25B
Date
12/1/2015
Destruction Year
2020
There are no annotations on this page.
Document management portal powered by Laserfiche WebLink 9 © 1998-2015
Laserfiche.
All rights reserved.
/
38
PDF
Print
Pages to print
Enter page numbers and/or page ranges separated by commas. For example, 1,3,5-12.
After downloading, print the document using a PDF reader (e.g. Adobe Reader).
View images
View plain text
6. Minimum Commitments and Volume Discounts for Hosted Exchange. Notwithstanding anything to the <br />contrary, Customer is subject to the following minimum commitments with respect to the Hosted Exchange <br />services; <br />a. Customer agrees to purchase a minimum of 3 Premium Mailboxes, or 3 Standard Mailboxes or a <br />combination of 3 Premium Mailboxes and Standard Mailboxes. If Customer's Order Team is on a month - <br />to -month basis, during the Order Term, Customer is required to purchase and pay for a minimum of 3 <br />Premum Mailboxes, 3 Standard Mailboxes, or a combination of 3 Premium Mailboxes and Standard <br />Mailboxes. If Customer's Order Terns is on a fixed term of 1 year or greater, during the Order Tenn, <br />Customer is required to pay for the minimum charges set forth in Customer's initial Service Order <br />regardless of whether Customer uses any or all such mailboxes. <br />b. Volume discounts are available for Cloud Services purchased on a fixed term basis of 1 year or <br />greater, The initial volume discount tier for Customer's Cloud Services is determined by the total number <br />of mailboxes sold to Customer at the time of the initial Service Order for the Hosted Exchange service. <br />Any mailboxes added by Customer via the Cloud Services Portal will be provided at the same volume <br />discount tier as those mailboxes set forth in the initial Service Order. Volume discounts are not available <br />for Cloud Services purchased on a month -to -month basis. <br />c. The minimum commitments in this Attachment E shall apply throughout the Order Term for the <br />Hosted Exchange service, regardless of whether Customer actually uses and/or decommissions such <br />mailboxes. <br />7. Customer Administrator. At the time of placement of the hritial Service Order for the Cloud Services, <br />Customer is required to designate a "Customer Administrator" and provide TWC with an email address for the <br />Customer Administrator. The email address provided must use a domain name that is different than the <br />Customer domain(s) used for the Hosted Exchange service. This email address will be used by TWC for <br />purposes of communicating with Customer, including delivery of initial welcome credentials and account <br />information. The Customer Administrator will be provided a user name, password and URL for access to and <br />use of the Cloud Services Portal. The Customer Administrator will have the authority to make changes to <br />Customer's Cloud Services account including cancellation of and /or adding or deleting mailboxes to the Cloud <br />Services to the extent permitted by the Terms and Conditions or this Attachment E. The Customer <br />Administrator may also appoint a secondary administrator with the authority to make such changes. <br />8, Information. Customer acknowledges that it is Customer's and it's End Users' responsibility to ensure that <br />any data or information submitted to TWC daring the provisioning of the Cloud Services (e.g. Customer <br />Administrator name and email contact and payment information) is true, accurate and up -to -date. Customer <br />shall keep TWC informed of any changes in any such information, <br />9. Service Activation. In order for an End User to use the Cloud Services, the Customer Administrator must first <br />activate and assign a mailbox to the applicable End User, including setting the End User profile and configuring <br />appropriate services for each End User account. ;Upon service activation, End Users will have the option of <br />migrating their existing email accounts to Customer's Cloud Services dornain(s). Customer Administrator and <br />End Users may migrate their existing email accounts by using the documentation suck, if applicable, the migration <br />tool (Migration Wizard) provided by TWC. Customer's and its End User's use of the migration tool is <br />conditioned upon Customer's representation that Customer has the right to provide TWC and its third party <br />25B -31 <br />
The URL can be used to link to this page
Your browser does not support the video tag.