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Exhibit A: Scone of Services <br />DORS <br />Licensor has designed and built an Online Reporting System for Police Departments that provides data to <br />a specified database structure. The Online Reporting System uses the .i2E1 standard. The system is <br />designed to gather information on crimes from a tncmber of the general public (user) via an SSL, <br />connection. The application will issue a temporary report number to the user and place the temporary <br />report into an administrative holding area for review and modification by appropriate administrator. An <br />email is generated to the user that the report has been submitted. The administrator logs in via an SSL <br />connection and approves, rejects, edits or prints reports as appropriate. Rejecting a report deletes it from <br />the system and sends an appropriate email to the user. Approving the report issues a number, places it in <br />a queue to be exported, and sends an appropriate email to the user. The administrator can download the <br />approved report or print the report out. <br />A. SETUP AND CUSTOMIZATION <br />Licensee Responsibilities: <br />1. Coordinate with Licensor to establish schedule for deployment. <br />2. Provide website header image and one small image for temporary citizen report and <br />one small image for Final printed PDF report, which is automatically emailed to citizen after <br />report approval. <br />3. Load provided HTML pages onto City server which links to Licensor's servers for <br />the application. <br />4. Provide Licensor with the schema for the desired Fite format and/or Database schema <br />and account with react /write access and test environment with current configuration. <br />5. Provide Licensor with VPN access to the exporter and RMS application(s). <br />6. Provide timely responses to Licenser's questions, which may arise during the setup <br />and customization process. <br />Licensor's Responsibilities: <br />I . Coordinate with Licensee to establish schedule for deployment. <br />2. Load provided images onto the Licensor's secure, redundant network and register <br />Licensee within the network. <br />3. Provide Licensee with Administrator password and credentials for the program. <br />4. Provide sample operational directives, deployment strategies and sample press <br />release. <br />a. Licensor will provide contact personnel at other cities currently using the <br />system as well as provide suggestions for the deployment of the system. <br />b. Licensor will provide instructions on the easy setup of kiosk for City Police <br />Department Headquarters lobby, etc. <br />Completion Criteria: <br />This task is considered complete alter Licensor has delivered listed materials and the software is <br />active and accessible on the Licensee's website. <br />Coplogic— DORS Setup and Subscription License Agreement (AST 11.20.19) <br />25E -10 <br />