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Proposal tor flue City of Saii Ana
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<br />root cause analysis, develop recovery 5 trategieS or action plans and implement solutions that
<br />eliminate existing barriers to consistent, high quality service ciLfivery.
<br />Overall, the corribirration of Market Feedback, Performance Measurement and Continuous
<br />Improvement provides a holistic and continuous view of the end-to-end client experience. Our
<br />processes and dedicated, expart resources ensure a focus on excellence in approach and an
<br />ongoing commitment tu deliver the highest quality products, services and solutions inthe
<br />marketplace today.
<br />JIP Morgan accepts compensation in fees, balances or a combination of the two, There, is no
<br />difference in unit prices based un method nfnon)pennohVn
<br />Fee Compensation. Customers can generally earn higher rates an investments than banks
<br />can pay in earnings credit, If a company chooses the fee compensation plan, it manages its
<br />accounts to minimizo collected balances and does not use balances to offset any service
<br />charges. The total service charge wif be debited from the designated accounts.
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<br />Balance Cnnmpensmli Customers ohnnuo 1n leave balances in their accounts to n1txet
<br />service charges, Accounts earn service credits fEarning Credit Allowance), a soft-dollar credit
<br />based on account balances. If the average balances support the activity, then the earnings
<br />credit allowance offsets the service charge. When balances are, not smircient to support
<br />activity, the difference io charged tn the customer hy direct debit to the account or, mcertain
<br />cases, invoice,.
<br />The Earnings Credit Rate is the rate used to value your average investable balance. J.P. MnrDeo
<br />assigns this rate considering prevailing market and competitive rate conditions. The rate iubased
<br />on the average of the current month's weekly auctions of the 91 -day Treasury Bill rates and
<br />rounded down to the nearest five basis points, less management-determined basis points.
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<br />Credit Rate (ECR) as of March 2010 wa� D 600," Based on hislorical rates, our managed rate
<br />tends to be higher then indexed rates. J.T)I, �gan iis offering the premium managed earnings
<br />credit rate to Ina City. This is the highest earnings credit rate available to our clients.
<br />J.P. Morgan account analysis earnings credits are based on the investable balance in each
<br />account in the analysis relationship. The investable balance represents the average daily positive
<br />collected balance less the reserve requirement. Most often the positive collected balance ioequal
<br />to the collected balance and the exception is the less common instance when there are negative
<br />collected funds io the account The Earnings Credit Allowance i» calculated aofollows"
<br />Avg. Investable Balance x ECH x Actual Days in Cycle, / Actual Days in Year
<br />Earnings Credit Allowance
<br />Page9
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<br />JIP Morgan accepts compensation in fees, balances or a combination of the two, There, is no
<br />difference in unit prices based un method nfnon)pennohVn
<br />Fee Compensation. Customers can generally earn higher rates an investments than banks
<br />can pay in earnings credit, If a company chooses the fee compensation plan, it manages its
<br />accounts to minimizo collected balances and does not use balances to offset any service
<br />charges. The total service charge wif be debited from the designated accounts.
<br />^
<br />Balance Cnnmpensmli Customers ohnnuo 1n leave balances in their accounts to n1txet
<br />service charges, Accounts earn service credits fEarning Credit Allowance), a soft-dollar credit
<br />based on account balances. If the average balances support the activity, then the earnings
<br />credit allowance offsets the service charge. When balances are, not smircient to support
<br />activity, the difference io charged tn the customer hy direct debit to the account or, mcertain
<br />cases, invoice,.
<br />The Earnings Credit Rate is the rate used to value your average investable balance. J.P. MnrDeo
<br />assigns this rate considering prevailing market and competitive rate conditions. The rate iubased
<br />on the average of the current month's weekly auctions of the 91 -day Treasury Bill rates and
<br />rounded down to the nearest five basis points, less management-determined basis points.
<br />p/owo�meemxsam,' e s`n /`
<br />urnxorganaoa/y^swarmn8scoouma Vx
<br />Credit Rate (ECR) as of March 2010 wa� D 600," Based on hislorical rates, our managed rate
<br />tends to be higher then indexed rates. J.T)I, �gan iis offering the premium managed earnings
<br />credit rate to Ina City. This is the highest earnings credit rate available to our clients.
<br />J.P. Morgan account analysis earnings credits are based on the investable balance in each
<br />account in the analysis relationship. The investable balance represents the average daily positive
<br />collected balance less the reserve requirement. Most often the positive collected balance ioequal
<br />to the collected balance and the exception is the less common instance when there are negative
<br />collected funds io the account The Earnings Credit Allowance i» calculated aofollows"
<br />Avg. Investable Balance x ECH x Actual Days in Cycle, / Actual Days in Year
<br />Earnings Credit Allowance
<br />Page9
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