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Plolocisal for the City of Santa Ana JTMorcyan In Transactions can be entered as either freeform or repetitive lines. For freeform transactions, all beneficiary and bank routing information must be entered each time. Repetitive Imes contain the complete banking information and beneficiary name and only the payment amount and value date need to be entered. There are two types of repetitive lines, bank verified and customer verified. Bank verified lines are established on the bank's back office system. Typically these can be. established in 24 hours or less. The control benefit of bank transfers is that no changes can be made, to the bank routing information. Customer verified transactions are different in that past transaction routing Information is saved, but it can be altered. A customer verified line is lust a saved 'freeform' transaction. Separate controls and dollar thresholds can be established for control purposes when granting user privileges to tailor the user rights consistent with good internal control procedures. .,t f,i ( 'i,'l i,l it )fl 1 .e e ., ?oWw,,"', rte. In the unlikely event of a failed wire transfer, our service staff will contact you immediately to discuss the transaction. The City may send issue files via the Internet or direct transmission. Internet -Based Positive Pay As part of a complete range of disbursement services available through our web -based reconciliation system, Payables Web Services (PWS), J.P. Morgan offers Internet -based Positive Pay Services. Accessible using the J.P. Morgan ACCESS portal, the PWS Positive Pay Exception Processing module will allow the City to send positive pay issues files via the Internet. Using standard browser software, this Internet delivery channel provides a foundation for secure, automated and traceable communications between the City and J.P. Morgan. File Transmission Issue data can be simply and flexibly supplied to J.P. Morgan via file transmission, uploaded to PWS, or manually keyed into PWS. If the City opts to send issue files via direct transmission, we recommend reviewing the transmission specifications provided in Appendix 5. Technical Support The City of Santa Ana's primary contact will be Georgina Gomez, the City's dedicated Client Service Professional (CSP), is available during standard business hours at 520- 878 -2318. Our Treasury Services Solution Center's hours of operation are from 5:00 a.m. PT to 5:'00 p.m. PT. n[. a fd 11 I01i1F j , ., I rt J.P. Morgan offers one of the most complete Positive Pay solutions in the industry. Our Positive pay suite of services examines and addresses each component of the check presentment process. Pay,nerrr Verification — Provides protection against altered, counterfeit or unauthorized checks. Only those items listed by the City will be paid "Push " Technology — Provides daily notification of any exception items online, leaving the City free to manage other business activities Payee Name Verification - Reduces the risk of payee Mine alterations P a q r•.:i':7 55A -52