|
cowr|ocwTI A k
<br />Within each line of business at each location, a senior individual, is appointed to represent the
<br />business aC the J. P.0\organ'sfirm wide Crisis {unnnnand Center. |n the event ufabusiness
<br />disruption, J, P, Mcrrgan will activate the Command Center in order to determine the scope of
<br />the disruption, the effect un the business and un Our xUcnto� When activated, the Crisis
<br />Command Center is staffed 24 hours a day with semor representatives from Facilities,
<br />Security, 'Technology, infrastrUCtUre, Risk Management, Lega(lComptntrice, Jnsurar, nce, Audit,
<br />MumanResources,Corpnrate{omrnunicadons/Marhphng,Nnanceandeachhnenfhusiness,
<br />Tv keep dients informed during aVusines� disruption J.k Morgan relies *n both written arid
<br />verbal communications, We provide clients with i egutar updates SUrrmarizing the Status Of
<br />the Situation and the impact toclients. Depending nn the nature of the disruption and the
<br />number nf clients impacted, the firm may use direct telephone calls, conference caib,t-
<br />mails, faxes, recorded messages, and other means to disseminate information, When
<br />applicable, communications, may indude contact information for those areas operating (At
<br />contingency locations,
<br />Minimizing Likelihood and Extent of ADis[uptio0
<br />J.P. Morgan's extensive global footprint provides built-in redundancy for many core
<br />processing, operations and service delivery functions J,P, Morgan has Strategically located
<br />data centers and operation centers throughout the world. This geographicd1stribuLion hnlp,
<br />to reduce the impact of a local disruption on cur business. Each location has at least one
<br />defined and tested recovery site with connectivitytn applications and. a ce`tcd plan for
<br />retocating to the Mternate site arid resurnirip business.
<br />Further minimid^8 the likelihood ofa full scale business disruption, j.P. Morgan'sdata
<br />centers arid data storage pfocedUres have been designed to minimize tire likelihood of a
<br />diSoupdnnin the event ofa disaster, as described below,
<br />Ks Data centers have on-site backup processing I to address local equipment
<br />issues,
<br />f#',, Data centers arid I operations facilities are designed to receive electrical power
<br />front two separate ohUny providers arid are a|so equipped with backup power
<br />generation, and surgc Suppression systems.
<br />vc Buildings feature StdnI physical Security, using highly sophisticated systems to
<br />prevent against and detect fire, smoke, water and intrusion, These measures help to
<br />reduce the risk and minimize the consequences Of these events, Each building is
<br />sccurcdatLhwmainontraoce.n,qui/inge\ectromc|Ucardsfnracceo,|naddiUun'a
<br />trained and equipped security staff provides l4'huurcoverage.
<br />vw k\ major fadUUns.telephone service is delivered from two Separate switching stations
<br />and delivered to the building so that an interruption to one of the switching stations
<br />would not affect the entire building's workspace,
<br />.J.P. Morgan maintains a proprietary telecommunications network across nor global operating
<br />facilities and data centers, whid-i is designed to maintain communications in tire event ofa
<br />disastef, We have redundant components for each connection (e.g., routers, switches, etc,)
<br />which allow uu<o immediately correct device failures, Wc have configured our network *it�h
<br />mwKipie diversely routed paths that allow uscu.e dkec( traffic io the event u�adisruption
<br />This enables uSto revert io additional options io the event nfa provider nutager
<br />JTMOrgan
<br />����
<br />��� ��
<br />��K
<br />
|