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2.1.4 Sloan Vazquez will collect community data on solid waste service levels through surveys, <br />questionnaires, and meetings with homeowners and business representatives. <br />Task 11: Sloan Vazquez will collect community data on solid waste service levels using <br />community meetings with homeowners and business representatives, promoted through <br />the City website and /or area newspapers and community websites. <br />Task 12: Sloan Vazquez will attend business organizations meetings and conduct <br />interviews of business leaders from various industries and associations. <br />Task 13: Sloan Vazquez will provide a project - specific email address to homeowners <br />and business representatives for the provision of feedback. <br />Task 14: An online survey will be created and made available through the Sloan <br />Vazquez websito and/or the City's website, as well as any participating business group <br />or community organization to gather feedback. <br />2.1.2 Sloan Vazquez will develop new service specifications. <br />Task 15: Using the research, data and feedback generated through Tasks 1 -14, Sloan <br />Vazquez will develop new Service Specifications reflecting the City's desired outcome <br />for an extended, renegotiated or newly procured contract. <br />Whether used for a contract extension or renegotiation, or for the issuing of an RFP, the <br />new service specifications will provide the framework for the process and establish and <br />prioritize the deliverables required through the process. The Service Specifications will <br />bring together the research data and feedback gathered in "tasks 1 -14 to ensure the City <br />of Santa Ana achieves the greatest value and most competitive rates, while providing <br />the latest in programs and services, and achieving diversion goals. The Service <br />Specifications will also ensure that the City is able to fully comply with current state and <br />local requirement and is positioned to achieve future goals and mandates. Additionally, <br />and of critical importance, the Service Specifications will reflect the City's strategic <br />prioritization of the City's, homeowners' and business representatives' program and <br />service preferences, as the staff and officials will be fully informed as to potential rate <br />impacts and return on investment for various service offerings. <br />2.2 Extension or Renegotiation of Current Contract <br />2.2.1 Sloan Vazquez will assist the City of Santa Ana in negotiating an extension or new <br />agreement for Solid Waste Management Services with the current services provider, in <br />consultation with City staff and representatives of the City Attorney's office. <br />Task 16: Sloan Vazquez, in consultation with City staff and representatives of the City <br />Attorney's office, will establish negotiation goals and milestones. Goals will reflect the <br />Service Specifications developed in Task 15. Milestones will be established deadlines <br />that must be met by the current services provider throughout the negotiation process in <br />order for the process to continue. <br />Prepared for the City of Santo .Ana Proposal for Solid Waste Consulting SON1C05 <br />September 29, 2015 <br />10 <br />251 -51 <br />