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3.11 Account Executive <br />The Account Executive is an important resource to the Client throughout the life of their System. The <br />Account Executive will be the primary contact and liaison for non -technical support issues, system changes <br />and billing questions. They provide support for general customer service requests, manage requests for new <br />software and services, and provide assistance with planning technology upgrades post System Go Live. <br />Having the Account Executive participate as a key Project member provides an enhanced level of continuity <br />for the Client as they continue their relationship with TriTech. <br />