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A G/L batch is created whenever an enQuesta update is run. The G/L Batch Inquiry Drill Down lets you: • View all the different enQuesta Account Type /Account Code charge combinations (reference numbers) comprising the selected G/L batch's charges. • Within each charge reference number, view all G/L account codes and their corresponding debits or credits. This also normally displays in relevant G/L journals. This normally displays in relevant G/L Journals. • Cross check for each reference number charge the total of G/L debits or credits vs. the total of corresponding CIS History transactions (such as Billing History or Cash History transactions). These should have opposite signs and net to zero. • Download /open a CSV file providing an account -by- account breakdown of all the enQuesta CIS history transactions for a selected reference number within the selected G/L batch. • Automated balancing spread sheet is available during all updates that affect GL Control accounts. Also, the user can be notified if the trial balances for A/R and Deposits are not in balance with the General Ledger. Deposit Transfers The enQuesta Work Order programs were modified to provide additional functionality for Deposit Transfers. When a customer moves from one premise to another within the utility's service area, an additional deposit amount can be required, if warranted. A few specifics: • enQuesta work orders will now calculate the deposit increases /decrease when a customer moves from one premise to another. The work order will display the minimum increase, calculated deposit amount, deposit transfer amount and new deposit amount and refund amount. • enQuesta now distinguishes between "Current Billed Deposits" vs. "Past Due Billed Deposits ". The payment priority now has a new option added for "Past Due Deposits ". This will allow payments to be applied to "Billed Past Due" deposits vs "Current Billed Deposits ". o The collections process has an option to include "Past Due Deposits ". • The "Auto Deposit Refund" now allows for account selection based on credit score. • The "Auto Deposit Increase" now selects account for increased deposit based on credit score. The work order system has new validation to ensure deposits are transferred and refunded correctly and are kept in balance. Work Order Inauiry Leveraging the framework established with the Advanced Search, enQuesta v4.5 includes a new "Work Order Inquiry" Search. This supports the ability to search for specific ranges of Work Orders Numbers, Routes, and Cycles in a dynamic, auto - filtering fashion. Work order search enables you to quickly look up — across all enQuesta accounts — all the work order records for any particular: • Route or cycle (or one or more ranges of routes of cycles) • Work order year City of Santa Ana - enQuesta Upgrade Statement of Work Page 8 of 32 Proprietary and Confidential to Systems & Software, Inc. 2/16/2016 Document subject tAblif% Public Records Act