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25B - AGMT - BILLING SOFTWARE
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25B - AGMT - BILLING SOFTWARE
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Last modified
3/10/2016 3:30:51 PM
Creation date
3/10/2016 3:25:32 PM
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Template:
City Clerk
Doc Type
Agenda Packet
Agency
Finance & Management Services
Item #
25B
Date
3/15/2016
Destruction Year
2021
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SOW Sign Off <br />April 2016 <br />Project Kickoff (start date to be agreed upon mutually) <br />April 2016 <br />Delivery of enQuesta Upgrade Project Plan <br />May 2016 <br />enQuesta Training Environment Populated with the Customer Data <br />July 2016 <br />Project Team Training <br />July 2016 <br />Simulation Testing <br />September 2016 <br />Go -Live to Production of enQuesta v4.5 <br />November 2016 <br />Transition to Support <br />December 2016 <br />Server Hardware <br />New Production and Train /Test server Specs will be provided by the S &S team. <br />New WebConnect and Cognos Server Specs below: <br />Pricing provided is estimated at this time. <br />WebConnect: <br />RedHat Enterprise <br />Linux v6.x <br />Proc <br />2 cpu -core <br />Mem <br />16 GB RAM <br />Storage <br />50GB (local) <br />50 GB OS <br />(rootvg) <br />Cognos: <br />Windows 2008 or 2012 R2 Server <br />Proc 2 cpu -core <br />Mem 16 GB RAM <br />Storage 100GB (local- mirror) <br />Out of Sco <br />Currently, the following tasks, services and functionality are defined to be out of scope. <br />• Any New Features or newly licensed modules not specified above. <br />• Any training of new or inexperienced enQuesta end users. It is expected that all of the <br />Customer individuals that attend training will have prior enQuesta experience. <br />• Any Certified User or Trainer programs. <br />City of Santa Ana — enQuesta Upgrade Statement of Work <br />Page 23 of 32 Proprietary and Confidential to Systems & Software, Inc. 2/16/2016 <br />Document subject t�tllfint Public Records Act <br />
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