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• Any 31d party integration analysis or development, unless listed per this Statement of Work. <br />• Any creation of a Query Server, Data Warehouse or dedicated Reporting Environment other <br />than production enQuesta. <br />• Any Business Continuity or Disaster Recovery oriented services or solutions beyond what is <br />already in place. <br />• Any customization to standard S &S user guides, training material and process assistance <br />Guides. <br />City of Santa Ana — enQuesta Upgrade Statement of Work <br />Page 24 of 32 Proprietary and Confidential to Systems & Software, Inc. 2/16/2016 <br />Document subject t¢ blif =rya Public Records Act <br />